Ive had my laptop since christmas 2009 and the webcam always worked on webcam companion and skype and all and like last month it justt stopped working is all gray on the companion and is black on skype what can i doo

your lcd cable is broke....need replace.the webcam's cable is whit the lcd cabe togheter.maybe in a certain position will work but if lcd moved, stops..similart problem had whit an acer 5000series..

Are you using the Sony Webcam companion? If not ou can download the application from Sony Vaio website. ( Sony Web Cam Companion ). If you are trying to use skype or any other video messaging software: Try to check if there are other video chat application running in the background of your computer. Open the system configuration utility (Windows key + R > msconfig ) then go to the Startup Tab. Uncheck all application that is related to video chat and leave the preferred video chat software active (checked). Restart the computer and viola! You can now use your webcam for video chat.

1. Check if Imaging Devices is listed in device manager.
2. Uninstall and reinstall the webcam companion software.

Use the Arcsoft Webcam Companion Software to use the camera to capture videos and pics. Click on start and type Webcam Companion in the search bar and press the enter key.
This will open the webcam companion software, then click on the capture option to use the camera. If you want to use the camera with any messaging software such as Skype, Yahoo Messenger etc, it is required to close the Webcam Companion Software or any other web messenger software.
The camera can be used with a single application at one time.

Visit the esupport webpage provided below:
http://esupport.sony.com/US/perl/swu-list.pl?mdl=VGNCR220E

Select Windows 7 Professional Operating System and re-install the WebCam Companion Software Utility and Magic-i Utility available for the computer. Also ensure to either run only the webcam companion software of any messenger software at a time.
If you are logged in to a messenger software such as Yahoo Messenger, Googletalk, Skype etc. Then, make sure to logout from the messenger and quit the application.
After that, start the Webcam companion software from all programs in start menu.

1. Verify if the webcam drivers and software is installed in the computer.
The WebCam Companion Software contains teh drivers for the camera.
2. If the WebCam Companion Software is available and there is an error message like, no camera detected or camera in use. Then, ensure to first singout from any third party messenger software such as Skype/Yahoo messenger and exit the messenger. Ensure the messenger is not running in the background and you have successfully quit and exit the software after logout.
After that, use the WebCam Companion Software to make the camera working.
3. If the issue persists, check if Imaging Devices is listed and has the Sony Visual Communications Camera driver installed under device manager in the computer.
4. Press the Windows logo key +R key together to access the RUN window and type the command "devmgmt.msc" without the quotes, press the enter key.
5. In device manager locate Imaging Devices. If not present, reinstall the WebCam Companion Software, Sony Firmware extension parser device driver, Intel Chipset Driver and Sony Shared Library.
Download and install the driver and software from the below links.
Ensure to uninstall any previos software of webcam companion before reinstall.

Webcam Companion:
http://esupport.sony.com/US/perl/swu-download.pl?mdl=VGNFW140E&upd_id=3654&os_id=28
Chipset Driver:
http://esupport.sony.com/US/perl/swu-download.pl?mdl=VGNFW140E&upd_id=3624&os_id=28
Shared Library:
http://esupport.sony.com/US/perl/swu-download.pl?mdl=VGNFW140E&upd_id=3630&os_id=28
Firmware Extension Parser:
http://esupport.sony.com/US/perl/swu-download.pl?mdl=VGNFW140E&upd_id=3540&os_id=28
Ensure to restart computer after installing the software and driver.

I had the same problem with my VAIO E series motion eye webcam . I tried uninstalling and reinstalling the drivers from device manager, but didnt do any good.Sometimes the device didnt even show up. So finally I uninstalled the driver and installed the win xp driver from the sony vaio support page even though I had Win 7. Now under Imaging devices in Device manager it shows 'Sony Visual Communication camera' but it works perfectly fine.

Dont uninstall the webcam companion just yet.Might be hard to get it back.

Try doing this and see if it works with webcam companion. or else you can try other free webcam softwares like ManyCam.

Unplug the webcam and plug it back in. See if that works. If not, uninstall and reinstall it's driver.

http://forum-en.msi.com/index.php?topic=147239.msg1102060#msg1102060

Have you enabled the function key for it? on the wind u100 it if fn key and f6

Try testing it, last time I checked skype has a test section, its hard to find, but its there. You just talk into the mic and skype records it. Then play back.

It is possible the mic isn't working.

Before you consider taking it back, make sure you follow the instructions to the letter.