Hi, make sure you Comcast remote is in the "DVD" mode before attempting to work the DVD features. If it is still not working. You need to reprogram your Comcast remote to a different Magnavox DVD code because the code it is currently set for not fully compatible. If you need the instructions to reprogram your
Comcast remote go here. If you would like to purchase a new Magnavox DVD player remote you can also search on Replacement Remotes for your DVD player's model number located on the back of the unit. If they have it, it will show for purchase.
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