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Can you tell me what the P1 and P2 readouts indicate. Apparently P2 is a full bucket but I am hooked up to a drain which seems to be working but the container still fills up. Are there other "P" messages?
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well if the unit has never been taken apart and cleaned well inside, and it's five years in service , Id say thats your problem, anything thats got room air blowing thru it for five years ,It's gonna need to be tottaly cleaned in all areas
I could not find the user manual for your particular model but the manual for the MDF1-30AE model indicates that the P2 code is when the bucket is full or not in the right position.
If you have already emptied the bucket and the error remains I would recommend checking around where the bucket goes as there should be a switch that gets pressed by the bucket when it is in the proper position.
My guess would be that when you are putting the bucket in it is not properly hitting this switch.
Two things generally cause this problem. If your unit has a Float Valve inside the bucket, it's stuck in the 'Up' position, which under normal conditions, indicates to the unit, that the bucket is FULL. If you don't have that, then when the bucket was last inserted into the bucket holder, it did not trip the bucket removal safety switch. Remove the bucket and reinstall it, making sure that it fits squarely into the hole from top to bottom. Leave the unit ON when you do this, because if you do it correctly, the unit will automatically start and run. Also, be sure that humidity extraction level is set on 32 - 35 %.
Hope this helped you to troubleshoot and solve the problem. Please let me know. Thanks.
1) As per the manual for my Danby Dehumidifier (Model DDR657EE), the unit may not turn on immediately when powered On (it may take a several minutes). So, generally, it would be normal in your case.
2) Danby's Consumer Help Line (1-800-263-2629) is always busy. So, I called their General number: 419-425-8627. The receptionist transferred my call to their Service dept. My call was answered in 2 minutes.
The Service Rep. described the following code for my dehumidifier model (DDR657EE): P1 = Defrosting: the unit will go into Defrost mode periodically to ensure that the parts are working at the right operating temperature. It should be in Defrost (P1) mode for only a brief period of time. If the unit is in Defrost (P1) mode continuously for a couple of hours (or more), then you should call Danby Service for further assistance.
He had no documentation of a P2 code for my model.
He also described other General Codes (applicable to most Dehumidifier/Humidifier models): E1 = Not enough water E2 = Not draining E3 = Water temperature too cool E4 = Overflow Switch activated E6 / E7 = Problem with Temperature Sensor
So, generally, if you see P1 periodically (for brief periods), then it would be normal.
3) Since your unit keeps running (continuously) and there is no water in the bucket, then you should call Danby ServiceI for additional assistance - it seems defective for this reason.
Danby's Consumer Help Line (1-800-263-2629) is always busy. So, I called their General number: 419-425-8627. The receptionist transferred my call to their Service dept. My call was answered in 2 minutes.
The Service Rep. described the following code for my dehumidifier model (DDR657EE):
P1 = Defrosting: the unit will go into Defrost mode periodically to ensure that the parts are working at the right operating temperature. It should be in Defrost (P1) mode for only a brief period of time. If the unit is in Defrost (P1) mode continuously for a couple of hours (or more), then you should call Danby Service for further assistance.
He had no documentation of a P2 code for my model.
He also described other General Codes (applicable to most Dehumidifier/Humidifier models):
E1 = Not enough water
E2 = Not draining
E3 = Water temperature too cool
E4 = Overflow Switch activated
E6 / E7 = Problem with Temperature Sensor
problem..
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