First make sure you have a thread type spout. Look on the underside of spout for a set screw. If one is not found then you have a threaded spout. If you have set screws then it is a friction spout loosen set screw and twist/pull spout. A couple things you can try to loosen the calcium build up. Use a calcium buildup cleaner (may or may not be able to reach area) you can also try rapping on spout with rubber mallet calcium is hard and this might break it up (cause fractures in the calcium) then take a no mark wrench (simuliar to what you take oil filters off with) and turn spout counter clockwise. It may be hard but it should come off. If the spout pipe is galvanized it may come off inside the wall before it comes off of the spout. No worries just keep turning until off. Once off you can work on the spout end then reinstall. Make sure when you reinstall you place teflon on the thread ends. Hope this helps, thanks for using FIXYA. Good luck and have a great day. Jeff
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