One burner barely lights; others don't light at all.

This is a common problem with grills purchased after 2001 or with a full propane tank with a lot of pressure in it. There is a new safety feature inside the regulator called a 'surge protector'. If you open your propane bottle valve too quickly or if you try attaching a tank with the tank valve in the 'open' position, the propane wants to 'surge' into the grill.

When the propane surges into the regulator (located on the grill hose) the 'surge protector' (inside the regulator) kicks on. When this happens you will not be able to get your grill lit, and if you do, it will be a small blue flame and the grill will not heat up.

So what to do if you trip the surge protector and can't get your grill to light or heat up?

Shut the tank off and shut the valves on the grill off. Disconnect the tank from the grill hose. When you disconnect the tank from the hose you will hear the excess pressure of propane release. This is an indication that you have re-set the regulator's surge protector.

Now that you have deactivated or reset the surge protector, reconnect the tank. Make sure the valve on the tank and the valves on the grill are in the closed and in the off position. After you reconnect the tank to the hose, SLOWLY open the tank valve (making sure the valves on the grill are in the OFF position).

Since you have slowly opened the valve on the tank, the propane did not surge into the regulator and the surge protector did not activate.

Now open 1 valve on the grill and light it. You should get a nice flame. If your grill has more than one valve, open each following valve in sequential order to extend the flames to the other burners.

Thanks for reading and I hope this helps.

Ben Gaetani

Tanks 2 You Propane

propanetanks2you.com

[email protected]