Posted on Feb 10, 2008

The lens goes in and out and the screen says access and camera says that I need to turn camera power off

1 more comment
Anonymous Feb 12, 2008

im having the same problem.... help!

the repair shop says they will not fix it and ive tried everything in the book.

my camera's lens goes in and out and then my camera beeps and says to turn it off then on again. this doesnt work
kfreeman Feb 13, 2008

same problem. I've tried the hitting and bashing techniques described in one of the other threads. I also took the camera apart, well tried to. I ended up getting shocked and stopped.

I really need my camera for school and can't afford to buy a new one. It really makes me sad because I got it for my birthday last year.
Anonymous Feb 15, 2008

same prob same prob

1 Answer

D&L Services

Contributor 51 Answers
Posted on Mar 09, 2008

D&L Services

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Joined: Mar 08, 2008

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I wish I could help you guys.

That shock you got was from the flash units capacitor that is located to the right side of the lens. It is indecated by two silver solder connections - there is about 300V DC on there! It hurts!

Have you actually taken it to a Sony service centre or dealer?

They should be able to help you. That lens unit costs about 1/2 of what you paid for the camera.

It is of course the lens unit that is faulty. I could give you a part number for the lens, but you need special software to replace it.

Good luck.

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