Lens goes in and out, stays out when off and says

There is an issue with the camera focus circuit in lens. That is why it is ok when you go into playback mode but negative when the lens is involved.

Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...
Here are some troubleshooting steps that you can try that may (or may not) correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty (or repair cost approaches that of the camera), they're worth that try. Some of the later steps do involve some risk to the camera, so carefully weigh your options before deciding to conduct them.
And here's a 16 minute video summary of the info shown in the link. But note that the article link above goes into more detail than this video:
You-Tube video "AkEfnF6zVxc" placeholder (do not delete)

Lens errors (access errors on Sony's) are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...Here are some troubleshooting steps that you can try that may (or may not) correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty (or repair cost approaches that of the camera), they're worth that try. Some of the later steps do involve some risk to the camera, so carefully weigh your options before deciding to conduct them:

the coomon caused are lens blocked.
1.- clean the external surface of lens with can air compressed and a soft cloth
2. turn OFF your camera
softly PUSH the lens
3.- Softly PULL the lens while you turn ON the camera

Is important for people who share their knowledge, know your comments.
If the answer is helpful, rate my answers

its a problem of your lens guide pin. thats damaged & you face that problem. Just replaced that. Thanks

Lens jammed & requires manually resetting.
If you are in the UK I can help you out.
p.m at [email protected]

That sounds like a sticky lens shutter. They usually have to be replaced, as they usually will need parts. When the camera is working look inside the lens and take a picture(with flash turned off). You should see a black shutter door clicking shut in the lens. When the camera acts up, look inside the lens again. If the door is staying shut full time, that is your problem.

try these:-

• connect it to pc and on it
• vaccum the barrel of lens
• changing mem. card and batt. for 2min.
• shake it.
• on and off in different positions

throw it on the floor again

IT WORKS!!!!! YYYYEEEEEEEEEEAAAAAAAAAAA

If you cannot find a solution to your problem you may want to email [email protected]. He has good advice and good used parts at a fair price.