If sent my problem and have not heard back for over 2 hrs. To explain again my washer was not draining probably on the spin cycle. We have checked the pump which still rotates and is clear. The motor still turns. Inside the drum of the washer the top half of the agitator move but not the bottom half. I have a Kitchen aide top loader KAWS850GQ
Dear Cindy,
Fixya people are not on a switchboard, and we do not answer until someone of us reads and understands the problem, and knows how to advise you to fix it.
You could wait days or weeks, depending on who reads the problem, and what they know about it.
We are at home or at work somewhere, and are answering questions in our "spare time".
Two things to check are the drive belt (if it has one) or the coupling attached to the motor (if it has one)
God bless your efforts.
SOURCE: kitchen aid top loader washing machine does not spin
Peace Friend,
ngfam1 At your service!
Sounds like a belt problem!
Or the linkage connecting the transmission to the agitator.
Or the WORST THE TRANSMISSION IS GOING!
If the appliance is 10 years old or more you may not be advisable to put good money into bad!
New appliances are so much more efficient today that they can save you a lot of money in energy!!!!
You need a hands on tech for this repair!
Below I referred you to a great service nation wide!
If none of these tasks remedy the heat problem then here is a good company that's found nation wide.
A&E Factory Service
A&E has schedulers available to take appointments 24/7
And they do warranty work too, for most manufactures!
1(800) 905-9505
You will be fine
Bless You ngafm1
SOURCE: kitchenaid top load washer wont agitate or spin
you have a direct drive washer with a coupling broke.Here is a good article on it http://repair2000.com/coupling.html
SOURCE: Motor Runs..no spin
If the model number you have this questions listed under is correct, the following advice will apply.
If the washer will fill and drain, but won't agitate or spin, you may have a broken motor coupling. The noise of the motor engaging, lack of agitation and ability to still drain are the usual symptoms. This is a common fail item with this model washer through normal wear and tear. Newer versions of the coupler are more resilient and resist breaking. The following link explains how to replace one:
http://www.fixya.com/support/r385250-replacing_motor_coupling_kenmore_top
The motor coupling is located between the drive motor and the transmission and takes the place of a drive belt. They do wear out and can break. The replacement part number is included in the link I provided and is an improved upgraded coupling that is more resilient. It should last longer. If you have questions, or require additional assistance, please let me know. I hope this helps you.
A replacement coupler can be purchased on line at appliancepartspros.com for about $11. Just use the part number in the link and "Search by Part Number" for your search criteria.
If the washer fills and doesn't do anything, or stops right after the wash cycle and then does not advance to the rinse cycle or drain, this is commonly caused by a lid switch malfunction. The lid switch is usually mounted under the washer top casing, on the right hand side on most top load models. The lid switch can become loose and no longer make contact. Inspect the switch and make sure the mounting screws (under the operator console) and make sure they are snug. If you determine the switch to be defective, the following link explains how to replace one:
http://www.fixya.com/support/r385198-replacing_lid_switch
If the switch requires replacement, a new one can be purchased on line at appliancepartspros.com for about $21. Just use your model number as your search criteria. Other notable sites that you can compare prices with are:
searspartdirect.com
pcappliancerepair.com
repairclinic.com
Take note of your symptoms:
1. Washer fills, may or may not agitate, will not advance to the rinse cycle, and will NOT drain - lid switch.
2. Washer fills, does NOT agitate or spin, but WILL drain - motor coupling.
If you still have questions, please let me know. I hope this helps you.
SOURCE: My washing machine agitator does not spin out my clothes
Coupling most likely
If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61
SOURCE: the agitator on my kitchen aid kawe577bwh1 used to
You need agitator dogs. Part # 80040 around $7
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