Hi. You know the manual for the Canon PowerShot S500/IXUS 500 Digital Camera that you give the link for above? Well, when I downloaded it, the manual was actually for the Powershot S50, which is a different camera entirely. Can you give the link for the IXUS 500, or upload the manual, or something, so the correct one is available at that link? Thanks very much. Cheers, Kath

The IXUS 500 is called the S500 in some parts of the world. You may download the S500 user guide and more from here.

You can order a Canon NB-1L battery pack from here. If you're willing to go with third-party batteries, you'll find a selection here.

http://www.usa.canon.com/cusa/consumer?pageKeyCode=repairLanding

Try the above web address for getting repair service through CanonUSA.com.

You can download it from www.canon.com. Click on > Support and then select your country

PowerShot S500. And note that if you're experiencing image problems with your ixus500 camera, this is a very common problem for your camera, and Canon will fix the problem for free. This is regardless of your camera's warranty status. Please check this link for more info.

Applicable cameras include:
A40, A60, A70, A75, A80, A85, A95, A300, A310, S1 IS, S60, S200, S230, S330, S400, S410, S500, SD100, SD110, IXUS V2/300/400/430/500, IXY Digital 30/30a/200a/300a/D320/400/ 450/500

Can you still take pictures and if so can you download them and the image shows up? If so this means the LCD itself or an internal connection is bad/defective. You will want to have the camera serviced.
You can find a service location and arrange repairs at this link.
http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=SupportDetailTabAct&fcategoryid=223&modelid=9825
Thank you,
Lee

This sounds like it might be a defective CCD imager. If so, Canon should fix this for you for free, including free shipping both ways. This is regardless of your camera's warranty status. Please check this link for more info.

Applicable cameras include:
A40, A60, A70, A75, A80, A85, A95, A300, A310, S1 IS, S60, S200, S230, S330, S400, S410, S500, SD100, SD110, IXUS V2/300/400/430/500, IXY Digital 30/30a/200a/300a/D320/400/ 450/500

This sounds like it might be a defective CCD imager. If so, Canon should fix this for you for free, including free shipping both ways. This is regardless of your camera's warranty status. Please check the following link for more info:

http://camerarepair.blogspot.com/2007/11/canon-digital-cameras-showing-black.html
Applicable cameras include:
A40, A60, A70, A75, A80, A85, A95, A300, A310, S1 IS, S60, S200, S230, S330, S400, S410, S500, SD100, SD110, IXUS V2/300/400/430/500, IXY Digital 200a/300a/400/450/500

Hi - You can download the manual by clicking the link underlined in blue below:

sd550



Other info here.

Please take a moment to rate this solution & let us know if the information given was useful to you - Good Luck!

Informatica

This sounds like it might be a defective CCD imager. If so, Canon should fix this for you for free, including free shipping both ways. This is regardless of your camera's warranty status. Please check the following two links for more info:

http://camerarepair.blogspot.com/2007/11/canon-digital-cameras-showing-black.html

http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&fcategoryid=225&modelid=13390&keycode=2112&id=29819

Applicable cameras include:
A40, A60, A70, A75, A80, A85, A95, A300, A310, S1 IS, S60, S200, S230, S330, S400, S410, S500, SD100, SD110, IXUS V2/300/400/430/500, IXY Digital 200a/300a/400/450/500