Yes, this is most likely a thermostat problem. If you have tried every temp level below 400 and it will not come on until you reach 400 on the dial, then you most likely have a temp sensor switch/ thermostat problem.
I had to assume alot of things here:
1. It is an electric oven.
2. Once you get the oven to start at the magic number and try to dial down from there, the oven turns itself off.
3. It will start up as long as the temp is first set at 400 degrees or higher.
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