I also have this problem the frame won't move beyond the Settings menu. I have reset it and that does not do anything. I have hardly used the frame but it is now out of guarantee so I don't want to have to pay to repair it either.
Hi I had this same problem. I Downloaded the firmware and reloaded it. FIXED THE PROBLEM. Here is the link to the instructions on how to re-install the firmware. At the bottom of the page is a link to DOWNLOAD the firmware. Hope this helps ya'll... Peace!
Eric Garrett
aka RadGrandDad http://support.en.kodak.com/app/answers/...
FIX YOUR PICTURE FRAME HERE. http://support.en.kodak.com/app/answers/...
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Try to reset the frame. Poke the button in side the pinhole on the back of the frame using a paper clip.
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