Power to washer but no action

From what you have described I would have a professional diagnose the unit's timer and main control board for possible replacement of those parts.

Hi...You have a bad door lock ..I'm a tech of 10 years seen it lots of times

Mine was the door lock switch, $80. and about 20 mins. working like a champ.

you might have a damaged door lock mechanism.it might be jammed in the closed position,and should be changed

Do you have any error codes?

Does water remain in the washer after the final spin?
If water remains in the washer after the final spin, then the door will not unlock. Drain/Spin or Spin Only to remove any remaining water from the washer. The door should unlock at the end of the cycle.
Is the door locked and the Add A Garment light on?
If the Add A Garment light is on, then the washer door will unlock after the Pause/Cancel button is pressed once. Pressing the Start button will restart the washer at the same point where it left off in the cycle.
Is the door locked and the Add A Garment light off?
If the Add A Garment light is off, then the washer door will unlock after the Pause/Cancel button is pressed twice. The door will not immediately unlock while the cycle is running due to a possible high-water level in the washer, high-water temperature, tumbling or spinning. It may take up to five minutes for the washer to stop spinning and draining before the door will unlock. You will hear the door click when it unlocks.
If Pause/Cancel does not work:

1. Unplug washer or disconnect power for one minute.
2. Plug in washer or reconnect power.
3. Re-select the cycle and press Start.

NOTE: If the error remains on the display, call for service.

I called in an electrician/plumber - thanks !

Same problem- quick fix- to release door anyway. Found the service manual online...First unplug power cord and remove bottom front panel. Reach underneath on the right side of the machine- there will be a white round plastic disk that you can pull downward to release the door lock and remove your wet clothes. I found a pen lodged inside which may have caused the 'glitch'. When I ran it again it did the same thing and locked at the same place. The service guy had to replace the door lock mechanism to permanently fix the problem.

If nothing works, no water and no motor action, then it sounds like a door switch or door lock problem. Check to make sure door is properly shut and switch is operating.

If you have had a lightning storm or power surge it may have fried the electronics panel. That is what happened to mine. Once it is fixed you should put a surge suppressor on it that is rated for major appliances.

cleanlaundry If your washer is less then a year old do nothing and call the manufacturer ASAP. It is under warranty for one year. Gendos...post back