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Dell Inspiron 15 laptop shut down

Hello I need to pick your brain I have this Dell Laptop it keeps shutting down after about 20 minutes I replace the hard drive with A new ssd Hard Drive it passes all the Dell tests I checked and rechecked all the power settings I updated the bios This one has got me stomped any ides? Any ideas let me know Be safe And Be Well Larry

Posted by Larry Humpolick on

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  • Larry Ng
    Larry Ng Oct 28, 2021

    dell.com support, go there ask there, (no model # told at all and 15 is LCD size.
    auto shut downs are mostly overheating, clean it first. all vents, fans and heat sinks, nothing new here all PCs do this lacking service.
    the PC you can put on app called HWinfo32.exe portable, free and safe.
    all PCs do this, after aged.
    first when it gets too hot the CPU slows down (intel. inside, does that in silicon)
    then at about 90c the cpu shuts off, to save its bacon and YOUR WALLET.
    on newer PCs GPU does this too , too hot.
    and newer PC with newer SSD now the SSD can self shut off, all for the same exact reason TOO HOT.
    does it shut off with AC pack connected to AC power? if not the battery huge is bad.
    battery huge can even short and overload the power rails in the PC, even at random. so we remove it. and test the PC. lacking pesky old huge BATTERY MAIN.

    no pc told at all, the service tag on the PC tells full model and product ID full.
    this makes finding the service manual 100x more easy and same for PARTS.

  • Larry Ng
    Larry Ng Oct 29, 2021

    for sure shut downs have many causes, overheating tops the list.
    NO PC told . 15" laptops lots of models (vast), for just size. 15"

    the big battery inside varies by all versions, from old that just drop off bottom to deep inside
    I test all laptops first with the big battery removed,when bad it can caused the PC power bus inside to overload.
    tested on AC power pack only, no BIG BAT.
    sadly DELL removed the bottom sticker words, of model #

    Dell Inspiron 15 3565 / 3567 ( just one of 100s of models 1 example)

    gone is the model now (newer), it is now a secret ( why body knows)
    but the tag there shows the service tag.#
    and at dell.com you tell them there in the tag box online the tag number and that then tells you real model you have. vast exit word wide.
    that is the new dell way of doing business, now. no model # on it.
    https://www.dell.com/support/contents/en...


    then go here
    https://www.dell.com/support/home/en-us


    tell them the service tag number
    then it tells you what you have.
    for parts or service or software, it must be known this fact.

    if still fails to run right, then run free overheating, software, 50c is normal 80c it slows down and 90c stalls. dead.

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  • Anonymous Oct 30, 2021

    loss of power
    or overheats
    and 20 other reasons./ (bad parts inside count them any can fail)

    lets say the AC pack is bad or intermittant or its cables or jack bad (cracked?)
    then the battery goes dead. and PC goes dead.
    see? it has 2 power sources,. if both fail so does the PC.

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2 Answers

Arthur Best

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Blow into the fans. It could be shutting down due to the dust building up inside of the fans, which can cause overheating. Let me know if that works!

Posted on Oct 30, 2021

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1) Follow Larry Ng's instructions as he delves deeply into such intricacies .

2) As you asked for ideas, here is a webpage of such:

https://techcult.com/fix-computer-shuts-down-randomly/

Posted on Oct 28, 2021

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