The 5C error code indicates that the washer is not draining properly. There may be an issue with a blockage or sharp twist in the drain hose or the hose isn't at the right position relative to the washer. The hose should not be more than 6" into the stand pipe and should not develop an air lock. There could be debris in the filter area before the drain pump, or a problem with the pump. For a front loading washer, get a bucket to catch some of the water in the system. Unplug the washer and remove the appropriate panel to access the debris filter area. Open the filter cover and look for foreign objects. (Coins are a frequent item that will collect in this area.) Remove any foreign objects. Look into the machine at this opening and check if something could be blocking the impeller of the pump. If you see any damage to the impeller, replace the parts.
See https://www.samsung.com/us/support/answer/ANS00030150/ for accessing the debris filter on most Samsung front-load washers.
I hope this helps. Please add a comment with the model number of the washer for further assistance.
Cindy Wells
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