I loaned the Nilfisk Family vacuum to a friend who I think used it to vacuum up incense, now the vac smells like musty perfume every time it's turned on. I replaced the bag, washed the hose and did my best to clean the big filter with no luck. Can the big top filter be cleaned with soap and water?
Hi there SmartAlec from NelsonVacuums.com.au here. I am a nilfisk vacuum agent and although i havent actually worked on one exactly the same as yours there are no Nilfisk with any kind of washable filters at all. I think you will have to replace it. If you are in Australia i can check out the cost of replacement filters for you just drop me an email with the exact model number.
Hope this helps.
Happy Vacuuming :)
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