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Posted on Aug 14, 2009

My iPod touch is frozen at a white screen, i tried restarting it but it just makes the camera snap sound and thats it. HELP PLEASE!

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  • Posted on Aug 14, 2009
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Joined: Aug 14, 2009
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Well if your ipod wont turn on at all, its probably your home button that is stuck. If your home button isnt stuck, connect it to the computer and then restore it.

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1answer

Ipod froze

A white screen on an iPod Touch is the sign of a generic error, meaning you won't get a specific error message. Usually when this happens the white screen won't change and the iPod is frozen on that screen. Apple Support outlines a specific series of steps to take to deal with this problem, from turning the iPod Touch off to completely reinstalling the operating system if necessary.

What the White Screen Means The white screen is a sign that a software error has occurred in the iPod Touch. Unless you received an error message first, it's usually something near the root level of the iPod's operating system that caused the iPod to cease functioning normally. Rather than shut off completely, it goes to this white screen to let you know there's been an error. Unfortunately you usually lose unsaved information when this occurs. b> Resetting b> Try turning the iPod Touch off, then on again. This is the simplest way to reset your iPod Touch. If it remains stuck on the white screen, force a reset by holding down the Sleep button (top right corner) for about 10 seconds. The screen will go dark, then the Apple logo will appear. If it turns off and doesn't turn on again, the battery may be too low. b> Restore b> If a manual reset doesn't work and the screen remains stuck on a white screen, you'll need to restore the iPod to reinstall its operating system. Plug your iPod, via its charger cable, into your computer. Open iTunes and click on your iPod, then the "Restore" button on the main screen. b> Problematic Apps b> If you consistently receive a white screen while using a particular app, the app may be faulty or installed incorrectly. Try re-syncing the app to your iPod Touch and see if that solves the problem. Otherwise, you may need to delete the app to avoid the white screen problem.
b>
0helpful
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My ipod is frozen with a white screen, I cannot turn it off and it is not responding to anything. Can anyone please help

Welcome to Fixya

This problem is called the white screen of death. To solve this, you should press the Home button and the Power button together for about 30 - 40 seconds. This process is called hard reboot. You can also try to restore the factory settings by plugging the device to you computer and restore it using itunes.

Thank you

If you need further help, reach me via phone at https://www.6ya.com/expert/elixirjose_00375ea24bd8141b

7helpful
1answer

My ipod touch screen is frozen on "slide to unlock" so I can't slide it.

Restarting the ipod after it has frozen is a simple 5 step process.
  1. Hold down the hold button at the top left of the touch and the home button at the center front of the device.
  2. Continue holding them even after the slider to turn off the touch appears. Do not let go at this point.
  3. A few seconds after this, the screen will flash and go black. At this point, the touch has been rebooted.
  4. Hold down the hold button at the top left until the screen lights up again and the Apple logo appears.
  5. Release the button and let the iPod touch finish booting up and you’ll be ready to rock again
Sources: http://ipod.about.com/od/troubleshootingyouripod/qt/ipod-touch-reboot.htm

I hope that information above has helped is some way.
If possible please rate this solution.
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HELP! A half to a third of my iPod touch screen went white. Fix?

hi there, it sounds like the screen has dead pixels to me. If it is under warranty, they will be happy to fix it for you. If not, then I recommend getting a new iPod touch.
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My ipod touch is frozen at a white screen!

hold down the power button and the home button at the same time for a couple of seconds. it will then restart and then plug it into your computer to charge. it worked for mine. hope it works for yours
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Ipod touch frozen restart help!

have you tryed a manual restar to do this you need to hold power and the home button at the same time for at least 10 sec or till the ipod resets hope this helps
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Ipod nano 8GB 3rd generation FROZEN!

Try this: Press and hold the wake/sleep button and the home button simultaneously for ten seconds and the apple logo should appear on the screen. Release the buttons and it should work like normal. Hope this helps.
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IPod Nano 3rd Gen. Frozen on main screen. will restart (menu+select) but goes back to being frozen on main screen help asap pleaase

yes it can if it will load in to my computer? look for divce g right click and format it you will lose every thing but it should solve your problem when done use itunes to restore settings ? let me no how you get on
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