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At van Niekerk Posted on Mar 26, 2018
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Are you in any way connected with telkom because I do not seem able to get an answer to my report #22792155 given on 23 march on my landline # 0583031629??

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Terry

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  • Computers & ... Master 11,377 Answers
  • Posted on Mar 26, 2018
Terry
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FIXYA unpaid volunteers provide answers to questions for free.

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1 Related Answer

leacheugene

Pamela Leach

  • 1830 Answers
  • Posted on Jun 07, 2017

SOURCE: I would like to cancel the telkom landline Nr. 011 867 5846 as this friend of mine moved to Asia permanently.

You would have to contact the telephone company that put the service in.

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0helpful
2answers

Mine is a telkom landline

Hello, Alan -

What is the problem with your Telkom landline phone? You can choose Comment, here, and add more information so that I or another Fixya answer volunteer can provide information.

Best wishes.
0helpful
1answer

Hi I HAVE BEEN TRYING SINCE JANUARY TO CANCELL MY TELKOM LANDLINE. IT SEEMS IMPOSSIBLE. I HAVE PHONED AND SENT NUMEROUS EMAILS. I HAVESKED FOR SOMEONE TO CALL ME. I JUST KEEP GETTING A BILL

Telkom problem has been reported many times.

FIXYA is not connected to Telkom, and is supported by unpaid volunteers using the internet. FIXYA users cannot fix your problem with Telkom in South Africa.

Discussion of Telkom form to cancel describes many users of Telkom frustrated.

https://community.telkom.co.za/t5/Any-Other-Internet-Discussions/How-do-you-cancel-a-Telkom-Service/m-p/14299#M867

If there is a retail location, going in person might get better results but that is unknown from across the world wide web.
0helpful
1answer

Any outstanding balance on my Telkom landline - we have report no. 24880883 in Sept. 2018

We are FIXYA dot com. We are not Telkom. How can you NOT know where you are posting to!!

Phone them for balance enquiries, they are don't to discuss on a website with 11 MILLION annual viewers. You can also get your balance via text message.

The easiest means of obtaining account balances, says Telkom, is via its balance enquiry SMS system. Customers should send an SMS with their 10-digit Telkom landline telephone number, followed by a space and the account-holder's ID number, from a mobile phone to 012 321 0210.
Feb 4, 2014

Telkom warns of billing delay - ITWeb

ITWeb https://www.itweb.co.za > Telecoms

Telkom Landline Balance Check

Network Bees https://networkbees.com > telkom-landline-balance-ch...
Check Telkom Landline Balance · Open Messages on your phone and create a new message. · Type in your 10 digit Telkom landline number + your ID number. · Send the ...
0helpful
1answer

My landline is off since 02 Feb 2019 no help from Telkom still waiting after reporting fault on 06 Feb 2019.How long does Telkom take to fix faults?landline (041)4817952

This is FIXYA, an internet service. It is not connected to Telkom , and does not have influence over Telkom in South Africa.

There are several ways to re-contact Telkom, since this is February 18, and you last reported to Telkom apparently on Feb. 2.
0helpful
2answers

Telkom ZAR has the poorest service that I have ever seen. Nobody seems able to help....My landline does not work for two months now...I am desperate..

FIXYA unpaid volunteers answer questions for free through the internet. FIXYA is not connected to Telkom.

Not sure what you can do in your country, but here in the United States there are other ways to get landline service, so it is difficult to solve your problem. Perhaps use cell phone service instead, however, I understand that may not be acceptable to you.
0helpful
1answer

Not getting signal in Kleinmond Western Cape. Is there a problem?Telkom 8TA cELL PHONE.

HOW TO CONTACT SALES DEPARTMENT

Telkom Community Get involved Problem solved

The web page above in South Africa lists the following contact information:

Should you wish to speak to Telkom, there are a few options to suit your needs:
  • Log and Track a Fault online
  • Report a fault via SMS: SMS "SERVICE" and your landline number to 30591. (SMS at no charge.)
  • Contact on Social Media Channels
  • Chat to an Agent (an online chat with a Telkom representitive)
  • Call the Call Center
    • Mobile: 081180 (free from a Telkom Mobile phone)
    • Home: Sales - 10213 & Service - 10210 (free from a Telkom landline)
    • Business: Sales - 10213 & Service - 10217 (free from a Telkom landline)
  • Email
  • Find a Store
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