Have you checked what you have them connected to?
The best way is to connect your deck to the amp and remove the wires to the cartridge. Switch on the amp. With your finger, touch each of the cartridge wires one at a time. You should hear a loud buzz, one on either channel, from two of the wires. The other two wires may produce a slight buzz, but it doesn't matter if they do or don't. If you get no buzz from any of the wires then either the connections between the deck and amp are faulty or the pre-amp inside the amp has failed. This will not affect any other amp functions.
If you get a very weak buzz on the two channels, you have no magnetic cartridge pre-amp on your amp. In which case you need to connect the decks to a dedicated "phono" socket, which has one built in, or buy a Magnetic Cartridge Pre-amp.
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