Cricut explore one. Downloaded program,but get error message,wont install

Error code 31 is an error displayed in the device manager when the drivers are messed up. "This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)." This code will appear when the graphic card drivers are having issues.Protecting Drivers

To protect your computer system and drivers, always create a restore point before downloading or updating any program.
Right click "My Computer" and select "Properties."
Look under the "System Protection" tab in the System Properties popup box.

Click on the "Create" bottom to set a Restore Point when the computer is healthy and running well. Good computer maintenance means setting a point once a month.

Name the point with a phrase that has meaning to you, like "before driver update."
If a corrupt driver sneaks onto your computer, this Restore Point might be your last defense before you have to re-install the entire operating system.
Viewing

This error code will only appear in the Device Manager.
Right click "My Computer" and select "Properties" from the menu.

Click "Device Manager" and expand "Display adapters."
Right click on the graphics card and choose "Properties."

Under the "General" tabs is the Device status notification box.
This is where the error message will appear.

Driver Update When you're updating or downloading a graphics card driver, the drive might not install properly. Corrupt files will cause drivers to not load and the message will appear.

In the case of downloaded driver problems, remove the offending driver and re-install from a different download.

Open "Device Manager" and find the problem graphic card entry.
Right click the device and pick "Uninstall" from the menu.

Reboot the computer to force the system to try to restore the driver.
System Restore
When there are major issues with the graphics card drivers, a system restore is one option to fix the problem.

Open up the "Start" menu and type "System Restore" in the run box.
The computer looks for any entry containing "System Restore."

Click "System Restore" under the Programs listing.
This will start the program, and you can restore the computer back to a point when the graphics card drives were working.

Click start control panel administration tools computer management device manager scroll through all of your devices
If you see a yellow question or exclamation mark ? ! or a red X you will need to update the drivers for this device right click select update driver/reinstall driver

if you can see your usb device but its not working scroll to Ports(Com&Ltd) right click to update driver
If you computer came with a motherboard disk the drivers could be on it.

Rather doing a driver hunt which can take hours

http://download.cnet.com/SlimDrivers-Free/3000-18513_4-75279940.html
Windows XP/Vista/7/8

it might take some time being a freeware driver solution
Note: it will find all of your outdated drivers

This will automatically search for and find the correct driver you will have to update every driver individually once you update you might be asked whether you want to restart or make a system restore point.

Click no to both of these then continue updating each driver free then restart once all of the drivers have been updated.

Restart your computer repeatedly tapping the f8 key to enter safe mode while the screen is black once in safe mode where the only things working will be your keyboard and mouse allowing you to attempt to repair your computer this may vary depending on your computer and operating system If done properly the user should get to a screen similar to the below screen. Select the option for Safe mode command prompt only Windows Advanced Options Menu
Please select an option: Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt Enable Boot Logging
Enable VGA mode
Last Known Good Configuration (your most recent settings that worked)
Directory Services Restore Mode (Windows domain controllers only)
Debugging Mode Start Windows Normally
Reboot
Return to OS Choices Menu Use the up and down arrow keys to move the highlight to your choice. Select safe mode If you want to know what this is the error code is related to

Click start control panel administrative tools computer management then select event viewer this may vary depending on what operating system you have extend the events there you will see errors in red you will no what exactly what the error was and at what time it occurred or click start type in event viewer press ENTER you might be able work your way through the problem if you need more help with this post a reply with the error message details or You might use the system restore to restore your system to an earlier time click start all programs accessories system tools you should see your system restore option if it is a hardware issue the system restore might not work Manual restore points that you specify with the System Configuration utility Installation restore points that occur before you install a program or a service you can use the system checkpoints or the installation restore points to restore your computer's settings to a date when it operated correctly. This may also help determine the cause of the configuration error.

To perform a system restore, follow these steps: 1.Click Start, click Run, type msconfig, and then click OK. 2.On the General tab, click Launch System Restore. 3.Select Restore my computer to an earlier time, and then click Next. 4.Calendar dates in bold are possible restore points. Click the most recent one to view system restore information. 5.Select a system checkpoint or an installation restore point, and then click Next. 6.Close all other programs. 7.To start the system restore, click Next. 8.Your computer restarts. Repeat steps 1 through 8 until you fix your configuration issue. Hope this helps. Hope it helps.

Restoring Computer to earlier state is the best solution. Only update the Internet explorer by using online updates that is downloaded from Microsoft website. WebRepOverall ratingThis site has no rating(not enough votes)

Also try to update the drivers that control your PC.

If problem still occurs then use system utility tool PCFresher that will fix windows internal errors and will fix corrupt registry errors.

You probably uninstalled the drivers for your sound card.

If you know the soundcard model you can download the drivers from the internet or use the drivers CD you got with the computer.

You can also use system restore to restore the computer to date when it was working.

To use System Restore to restore Windows XP to a previous state, follow these steps:

1. Log on to Windows as Administrator.
2. Click Start, point to All Programs, point to Accessories, point to System Tools, and then click System Restore. System Restore starts.
3. On the Welcome to System Restore page, click Restore my computer to an earlier time (if it is not already selected), and then click Next.
4. On the Select a Restore Point page, click the most recent system restore point in the On this list, click a restore point list, and then click Next.
   
   Note A System Restore message may appear that lists configuration changes that System Restore will make. Click OK.
5. On the Confirm Restore Point Selection page, click Next. System Restore restores the previous Windows XP configuration, and then restarts the computer.
6. Log on to the computer as Administrator. The System Restore Restoration Complete page is displayed.
7. Click OK.

If you successfully restored your computer to a previous state, and the computer is performing as it should be, you are finished.

This is a problem related to a Norton security software that you might have on your computer awhile , so the best way to correct the problem is to download Norton removal tool and then after that run the software and that should do it.

Hi, this is kind of tricky, only because the virus should had been cleaned, before installing any other programs. Anyway, lets do the following; Uninstall the "Virus" infected copy, click on the "Start button" in the (right menu pane) select to open the Control Panel, in the category, "Uninstall a program," click on it to open, in the Programs "listings" find the ; click on the invalid copy to "highlight," and select the Uninstall button. Next Uninstall the "New copy of "Windows XP.' Note: The process may take some time; be patient! Once the tasks of cleaning the bad programs are complete! Restart the computer. Next, after the computer is back to the Desktop (window); follow the instructions carefully. "After you have completed the "System Restore, you can Install once again the "New Windows XP software. Perform a "System Restore" This is the best option; it will “restore the system” back to a previous state, to undo the change. 1. Go, to: "Control Panel.” 2. Click System and Maintenance. 3. Click Backup and Restore Center. 4. In the (left) Tasks area, click on “Repair Windows using System Restore. 5. The restore “Wizard” appears. 6. Choose (Recommended) Restore Point. Important! “If this, restore point fail? Try again using a different “restore point.” Find the “furthest” (Date) prior to when your computer was functioning normal. 7. Follow all instructions thereafter. *Note: “Once the computer returns to Windows Desktop, “do not perform any tasks, for at least (45 min) the System Restore is still running.” "If the solution was helpful, rating it is appreciated! Thanks"

Hi,

While the HP software installs on a computer running Windows XP,usually during Windows device discovery (Plug and Play), the followingerror message displays on the computer: 'CannotInstall this Hardware. An error occurred during the installation of thedevice. The system cannot find the file specified.'

Solution:

Acorrupt Windows installer might cause this problem. Follow these stepsto remove any installed software, perform a System Restore to returnthe computer to the way it was before the product software wasinstalled, and then download and install the most recent version of theproduct software.Step one: Uninstall the All-in-One software

Even if the installation failed, some HPsoftware components might have installed on the computer. Follow thesesteps to use the Windows Add or Remove Programs tool to uninstall thesoftware.

1. Disconnect the USB cable from the product.
2. Click Start, and then click Control Panel.
3. Click Add or Remove Programs. The Add or Remove Programs window opens.
4. In the Currently installed programs list, select the following items if they are listed:
   • HP Officejet/Photosmart/PSC All-in-One software 9.0
   • HP Imaging device functions 9.0
   • HP Customer Participation program 9.0
   • HP Solution Center 9.0
   • HP Photosmart Essentials 9.0
   If the list of installed HP programs contains any version numbers less than 9.0, select the following items if they are listed:
   • HP Officejet/Photosmart/PSC All-in-One software XX (where XX represents a version number less than 9.0)
   • HP Imaging device functions XX
   • HP Customer Participation program XX
5. Click Change/Remove, and then follow the on-screen instructions to uninstall the software.
6. Restart the computer when prompted to do so

Step two: Perform Windows System Restore

Windows System Restore is a Windows process that allows you to resetthe computer to a specific previous state, also known as a restorepoint. This process does not affect files on the computer. However, ifyou installed any software on the computer recently, you might have toreinstall the software after System Restore is complete.

1. Click Start, click All Programs, click Accessories, click System Tools, and then click System Restore. The Windows System Restore program opens in a new window.
2. Click Restore my computer to an earlier time, and then click Next. The Select a Restore Point dialog box opens.
3. Selecta date that displays in bold type on the calendar to see the availablerestore points for that date. If an installation restore point createdby the HP software installation displays in the list of restore points,select that restore point. If there are no installation restore pointsavailable, select a manual or system restore point that was createdbefore the HP product was installed.If no restore points are available, continue with "Step three: Download and reinstall the software".

1. Click Next. The Confirm System Restore Point screen opens.
2. Review the information on the Confirm System Restore Point screen, and then click Next. When the System Restore completes, the message Your computer has been successfully restored displays on the computer. Click OK, and then continue to the next step to reinstall the HP software.

Step three: Download and reinstall the software

The HP software CD that shipped with the product frequently does notcontain the most recent version of the software and drivers. To makesure that the software is the most recent version and that there are nocorrupt installers, download the software from the HP Web site.

1. Turn the product on.
2. Disconnect the USB cable from both the product and the computer (if you already connected it).
3. Open a new window to browse to the Select Software and Drivers page:
   1. Right-click this link, Select Software and Drivers, and then click Open in New Window.
   2. If prompted, type your product number. You might also need to click it in a list of similar products.
   3. Click your operating system. (If you do not know, click Start or the Windows icon (), right-click My Computer or Computer on the menu, and then click Properties.) The Select Software and Drivers page opens.
4. Click the driver that you want to download. If you need help deciding, see the information in the previous table.
5. Click Download only. This option allows you to install the software at any time after the download completes.
6. Click Save, and then browse to the location on your computer where you want to save the file.
7. Click Save.

8. Follow these steps to install the software.

1. When the download is complete and you are ready to install the files, click Open Folder, and then click the downloaded file. The file name ends in .exe.
2. You can accept the default location to save the files. Click Next, and then wait while the installer extracts the files to prepare for installation.
3. When the Install Wizard starts, follow the on-screen instructions to install the software. For a Full Feature Software and Driversinstallation, you choose what type of installation you want. Theinstallation type names vary depending on your computer operatingsystem. The following information might help you decide whichinstallation type to use.

Regards,
Rizwan.

some file in the system are corrupted probably by some mal-ware or some virus. do u have any anti-virus installed on your computer?
what i can suggest you is try accessing your e-mail from other browsers like Mozilla firefox or safari. or you can try reinstalling the internet explorer.

TCP/IP stack repair options for use with Windows XP with SP2 & Vista.

For XP, Start, Run, CMD to open a command prompt.

For Vista, Start, Programs\Accessories and right click on Command Prompt, select "Run as Administrator" to open a command prompt.

Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

Reset TCP/IP stack to installation defaults. netsh int ip reset reset.log

Reboot the machine.

if the Issue presist then you need to try System restore
If Windows XP starts loadTOCNode(3, 'moreinformation'); 1. Log on to Windows as Administrator. 2. Click Start, point to All Programs, point to Accessories, point to System Tools, and then click System Restore. System Restore starts. 3. On the Welcome to System Restore page, click Restore my computer to an earlier time (if it is not already selected), and then click Next. 4. On the Select a Restore Point page(try the date 2 dats prior it was working or the First Bolded Date of that month), click the most recent system checkpoint in the On this list, click a restore point list, and then click Next. A System Restore message may appear that lists configuration changes that System Restore will make. Click OK. 5. On the Confirm Restore Point Selection page, click Next. System Restore restores the previous Windows XP configuration, and then restarts the computer. 6. Log on to the computer as Administrator. The System Restore Restoration Complete page appears. 7. Click OK.

go to system restore under accessories and shedule a restore point by following the system restore wizard steps.am sure this will help