Where can I go to get he hydraulic to work in the stroller,it doesnt seems to open up when I have folded it. Any idea, where I can also get the handle bar?

Took a while but finally figured it out. Original thinking was that the problem is in the handle twist and release mechanism. The problem actually lies in the collar where the unit locks into place. If the stroller is in the open position it can't be fixed unless it's folded up. To open stroller without the twist handle -- locate both black spring loaded collars where it locks into place (approx outside where the seat and seat back meet). Manually pull both the collars up the shaft. The spring is tight and it may take an extra set of hands to get the right leverage. Once the unit is in the folded position -- flip the stroller upside down and blast WD-40 into the hole where the spring pins are and work the black collar up and down. The twist mechanism on the handle will now work. My daughter claims it didn't even work that good when the stroller was brand new and we saved the time and trouble of shipping the entire stroller and seat system back to Georgia just to let the Graco people decide what to do. Bottom line is that this mechanism design stinks from the get go. Hope this helps.

Hi

There is Dorel USA to contact in the event of issues:

[email protected]

I can't get my First Years Wave stroller to fold close. I have handle positioned down along with back wheels. Then slide red button, pull on handle/lever thing, but it doesn't fold the legs down. HELP PLEASE!

Push in the little white button on the frame handle and pull the 2 buttons on either side of the handle - if the frame doesnt fold doew gently move the handle a bit untul you hear a click then should fold

In the middle of the underneath of the pushing handle, below where the hand brake lever is there should be a button. If there is, this is what you do.
1) put the foot brake on so the rear wheels wont turn.
2) unclip the clips on the frame that allow you to adjust the height of the pushing handle, they open up, and leave them open, like this the handle you push the buggy with should slide up and down.
3) pull this handle out to its tallest position
4) Hold the handle and press the button mentioned at the start in and hold it in
5) Then quite quickly push the handle down as though you were either pushing it to lower its pushing height, or shoving it away in a temper. It needs to be a firm and quick movement.

Ta da!! After a couple of tries it should click and fold up.

I hope this helps.

Here is the US distributor of parts for all Quinny Strollers...
Dorel Juvenile Group USA
Canton Commerce Centre
45 Dan Road
Canton, Massachusetts, USA02021
(781) 364-3100
(800) 544-1108

twist the handle at the back an pull up the way..then it folds secure with the hook at the side

press the button on the handle (that colapses the handle) then sharply push the handle down and you should find that it folds down :)

i also found this annoying, the tracker chassis is similar to the ip-op chassis, which you can find instructions for online.
however when the chassis is folded, you first have to adjust the handle, to do this you push in the round black buttons either side of the handle, make sure the handle is in a strait line with the rest of the chassis. also check that the front wheels are in NON steering mode by pushing in the red button on the left hand side of the chassis.
once this is ok, you go back to the handle and push in the red button in the middle of the handle that confusingly says fold, as you push the button in, twist the black fold casing downwards, put your foot on the bottom crossbar and pull the handle towrds you. the chassis should start unfolding keep pulling the handle and pushing the bottom cross bar with your foot until the chassis clicks and locks on both sides.
da dah!!!!! there you go. now wait till want to fold it again bloody thing is a nightmare without instructions.

To fold the Pliko, first the both handles have to be pulled out. To do it, grab the plastic (1) which is just under the handle (with a little hook on it), and pull it upwards. Pull the whole handle upwards, so it gets out of the catch situated near the front wheel (2). Do the same with the other handle (maybe it is possible to do it with both at once - I'm not sure yet). And then lift the back handle (3) (between the rear wheels) up, folding the pushchair. To lock it folded, you have to use the same catches, which had to be released earlier, to hold the handles - but this time they catch the handles somewhere in the middle (4).