20 Most Recent Quinny Buzz Jogger Questions & Answers

Be sure it is the gas ram and not the cast aluminium anvil which the gas ram pushes against. The symtoms are similar
This 'L' shaped casting snapped in half on our Quinny Buzz and I managed to repair it by taking the whole centre hinge apart, drilling out the pin which holds one half of the aluminium anvil in place and removing this striaght piece of the anvil.
To repair I first glued the two parts together with araldite then held them in the vice whilst drilling through both pieces to a depth of about an inch with a 4mm tapping size drill. Then seperate the two parts, tap the shank out 4mm and drill the right angled bit 4mm clearance. Reconnect the two parts using a 4mm steel screw and some 'locktight'. Replace the anvil in its slot and replace the holding pin securing with araldite.
Reassemble the whole shooting match and it works ( well ours did....and still does!)
This seems to be a common problem but I could not find any spares. Also the holding pin for the anvil is not made to come out hence having to drill it out. So I doubt if any spares are available anyway.
Not easy and you need a few engineering tools to do the job. But much cheaper than a new frame assembly.

Quinny Buzz... • Answered on Mar 15, 2020

First remove the front wheel assembly from the pushchair by pressing in the two buttons on the sides and pulling it out.

Now look more closely at the assembly - on one side, just where it bends at an angle you will find a small hole, a couple of millimetres across. Take a small screwdriver or some other thin object and push it into the hole a little way, which presses a metal catch inwards, releasing the swivel assembly. While continuing to push this in pull the swivel assembly apart - grasp the wheels in one hand and the L-shaped plastic housing in the other and pull them apart.

Now clean all the surfaces with a piece of strong cloth.

When all the surfaces are very clean, take a can of TEFLON SPRAY and spray it onto all surfaces that rub against each other, before reassembling the wheel unit. Silicon grease is a cheaper alternative, but the teflon spray is supposed to be the best for lubricating all moving parts on the Buzz. Whatever you do, don't use WD40.

Hope this helps! Dan.

Quinny Buzz... • Answered on Feb 20, 2018

Hi LindsayNot something we can advise you to repair yourself. Chassis would need to come in for our engineers to provide inspection / repair. If it is a 2008 model or younger we can provide this service. Standard charge is 39.99GBP and this does include courier collection & delivery of the product. Contact the customer care team on 01284 413 141 Mon-Thur 8.30-6.30 / Fri 8.30-4.30 (Excluding Bank Holidays) to book it in.61b4c83f-8e6d-490a-ab9b-28e33fcb3565.jpg

Quinny Buzz... • Answered on Jul 04, 2017

Hi - Please contact Quinny customer care by visiting the International Website and using the Contact Us tab - Quinny urban strollers and buggies

Quinny Buzz... • Answered on Jun 05, 2017

Hi - Please can you visit the Quinny page and use the 'contact us' tab for your enquiry to be directed to the customer care team in your country who can help you. http://www.quinny.com/international

Quinny Buzz... • Answered on Jun 05, 2017

For assistance with BOB stroller please contact BOBGear Home BOBgear

Quinny Buzz... • Answered on Jan 03, 2015

Hi No, the attachment for Quinny Buzz rear wheels changed in 2009 so current style rear wheels are not suitable for use on pre-2009 model chassis. The front wheel fitting has not changed. Dorel UK Customer Service

Quinny Buzz... • Answered on Nov 16, 2014

Hi Could you please contact us directly to discuss - Dorel UK Customer Service

Quinny Buzz... • Answered on Nov 16, 2014

Hi Carmel Please contact us directly to discuss Dorel UK Customer Service

Quinny Buzz... • Answered on Nov 16, 2014

Hi Sheila Please contact us directly to discuss - Dorel UK Customer Service

Quinny Buzz... • Answered on Nov 16, 2014

See http://www.youtube.com/watch?v=J9YK3ewvteI on adjusting the cable.
You can take apart both units and clean the insides as per the other person's comment on you tube - just take note of how it was put together.
I have taken the red brake pedal side of mine apart and the brake is working better now the inside is better but now having trouble attaching it to the frame again (can't get it lined up and screwed on without it slipping).
I'm now looking for instructions on how to get it back on. I have a 2006/2007 model like the one pictured above. Any help would be appreciated

Quinny Buzz... • Answered on Jul 07, 2014

Hi, If the handlebar requires replacement, due to the safety implications of it being incorrectly fitted, the chassis would need to come in for inspection & repair with our engineers. If it is under 24 months old and you live in the UK please contact your retailer with proof of purchase to claim under warranty terms and conditions. If it is over 24 months old or you no longer have proof of purchase and you live in the UK please contact the customer care team direct to book in for chargeable inspection & repair required. If you do not live in the UK please visit the Quinny.com website, select the country you're in and choose the "Contact Us" tab for your enquiry to be sent to the relevant customer care team to help. 08d5db28-96f2-4045-8b8f-d7b8ab6c1609.jpg

Quinny Buzz... • Answered on May 12, 2014

Hi Angie Please contact Mothercare for assistance. Contact Mothercare

Quinny Buzz... • Answered on Jan 25, 2014

I need to replace the cable in a quinny buzz handle how do you do it please

Quinny Buzz... • Answered on Oct 06, 2013


Quinny Buzz... • Answered on Oct 06, 2013

In the middle of the underneath of the pushing handle, below where the hand brake lever is there should be a button. If there is, this is what you do.
1) put the foot brake on so the rear wheels wont turn.
2) unclip the clips on the frame that allow you to adjust the height of the pushing handle, they open up, and leave them open, like this the handle you push the buggy with should slide up and down.
3) pull this handle out to its tallest position
4) Hold the handle and press the button mentioned at the start in and hold it in
5) Then quite quickly push the handle down as though you were either pushing it to lower its pushing height, or shoving it away in a temper. It needs to be a firm and quick movement.

Ta da!! After a couple of tries it should click and fold up.

I hope this helps.

Quinny Buzz... • Answered on Jul 13, 2013

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