First remove the front wheel assembly from the pushchair by pressing in the two buttons on the sides and pulling it out.
Now look more closely at the assembly - on one side, just where it bends at an angle you will find a small hole, a couple of millimetres across. Take a small screwdriver or some other thin object and push it into the hole a little way, which presses a metal catch inwards, releasing the swivel assembly. While continuing to push this in pull the swivel assembly apart - grasp the wheels in one hand and the L-shaped plastic housing in the other and pull them apart.
Now clean all the surfaces with a piece of strong cloth.
When all the surfaces are very clean, take a can of TEFLON SPRAY and spray it onto all surfaces that rub against each other, before reassembling the wheel unit. Silicon grease is a cheaper alternative, but the teflon spray is supposed to be the best for lubricating all moving parts on the Buzz. Whatever you do, don't use WD40.
Hope this helps! Dan.
I had the same problem today and I took the front wheel off at the black bit by pressing the buttons. If you look at where the wheel swivels there is a small hole in the plastic, twist the swivel wheel until you can see a button then use a small screw driver to press the button and the wheel should just pop off, you can then clean the place where it swivels, I also sprayed some silicon spray and it seems to twist more smoothly. It is east then to put the wheel back on just make sure the button is back lined up with its hole and slide the wheel back on.
Easiest way is to run the wheel under very hot water for (on the swivel joint) 20 minutes while turning the wheel constantly.
allow it to dry completely and then heat up some vegetable oil (not boiling oil ..... just got enough so the oil pours like water) on a pan on the stove.
Pour It Over the joint while constantly turning the wheel.
Wipe off any excess oil then put your wheel back on the frame
That should do it!
Andy
I found that just taking it apart and lightly greasing the metal part with just normal olive oil works... for how long I'm unsure, but it's easy and cheap to do.
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I do have the same problem, the shop where I bought it said the same thing, clean it but the big question is how?
hi my quinny buzz does the same thing it as stopped me from using it now, its worse wen i go into shops with shiny/tiles floors it just draggs and wont roll , such a pain......... i will try cleanin mine now i have read ur comments so thanks just hope it works x
Exactly the same problem I have
Me too! Exactly the same problem! Very frustrating considering this is a high end stroller (i.e. expensive!)
I had the same problem, I followed foxyloxy11's instructions and now its all sorted. Thanks!
same problem...call Quinny customer svc (see website) & they will send you a new wheel. i am going to try solutions suggested, though since I anticipate it will be a problem in the future!
The front wheel gets stuck whenever it is lifted. And it cannot be blocked.
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