I'm pretty technical, I use to do tech support for computers, but my surround sound speakers aren't working properly. What could be wrong?

The Jamo speakers need an AV Receiver to drive them properly. The TV doesn't have the correct outputs nor does it have the power required.

The Jamo kit consists of a powered subwoofer ans 5 small surround speakers. Each surround speaker needs to be powered by the speaker output from an an AV Receiver. The subwoofer should also be connected to the receiver, but the connection is a phono/RCA lead from the receiver's "Sub Out" socket.

Your TV connects to the AV receiver via the Optical out.

Hi,here is the basic info for your question..
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Surround Sound System Settings ---- Correct Time Delay Setting in Multi-channel Audio

A correctly set surround sound system can yield dramatic improvements to your
home theater sound or multi-channel music listening experience. In particular,
a correctly set time delay setting between the different channels is essential
for a realistic and unified surround soundfield.
Luckily, most of today's surround processors make setting the time delays
between the rear and the fronts a matter of a few entries in the setup menu.
Yet having a proper understanding of the principles behind correct time delay
settings is essential for the best results.
In this guide, we explain the principles behind time delay settings in surround
sound and show you how to adjust your surround processor or AV receiver for the
best surround sound field.

Time Delay Setting in Multi-channel Surround Sound Systems

Correct home theater speaker placement and properly balanced sound levels
between the different channels in multi-channel audio, while crucial, are not
enough to sustain a unified soundfield in a surround sound setup. A correctly
set surround sound system requires that sound from all the different speakers
reach the listener at exactly the same instant.
This explains why all fronts, left, right and center channel speakers, should
be set at exactly the same distance from the listening position. At the same
time, in a typical home theater setup, the surround speakers are closer to the
viewer than the fronts.

To compensate for this distance discrepancy, surround sound playback systems
apply a split-second delay to the surround sound channels.
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its working in 2.1ch mode now...if you have a 5.1ch sound card then your settings on your pc must be wrong. go to playing devices and check the settings in configurations. if its in stereo then change to 5.1 surround.
if you're not using a sound card then check if your motherboard can handle 5.1ch audio otherwise you'll need a sound card.

Might be a loose connection problem. A contact cleaner is handy in cleaning the terminals. Try to swap the speaker connections if you don't have a multi-tester to check the resistance of the speakers. If the right front speaker will sound after connecting it to the left front speaker output, then it is a speaker coil problem. If not, might be an amplifier channel problem.

hiya

do you get full 5.1 when watching a movie from the dvd player...........??

as when u watch tv the reciever must be set to pro logic to enable 5.1 upmix as its only a stereo feed....

Your speaker system is designed for the 5.1 surround. *********** board manual shows you which wire goes to where. 

1. Make sure the rear and/or center/sub audio cable is plugged in to the correct port. On most surround sound cards, the rear audio port is black, the front audio port is green, and the center/sub audio port is orange. If you do not have a surround sound card, make sure you obtain the proper adapter (discussed in the next paragraph) or use surround sound emulation if your speaker system offers it. If you are not sure if you have a surround sound card, please check with the manufacturer of your sound card for details.
2. Make sure your sound card supports the same amount of channels as your speaker system contains. For 4.1 systems, it should have a front and rear speaker jack on the card. For 5.1 systems, the card should have a front, rear, and center/sub, output. The card should be properly installed and configured. Please contact your sound card manufacturer for details. If you do not have a surround sound capable sound card, you can use the M3D button on the controller unit (if you own a z-560 or z-540) or use the source selector switch (if you own a z-5300 or x-620). If you do not have any of the models above, you can use an adapter to split the signal for the front and rear speakers. This type of adapter is a 3.5mm male to 2-3.5mm female jacks. You can purchase this adapter at your local electronic store. Please refer to your manual if you do not know if your speaker system can emulate surround sound.

hey bud i would love to try and help! please provide more info on what"htr" home theater reciever, you have the kind of speakers and what ohm or size setting you have and the gauge wire this all make's the diff 5.1, 6.1, 7.1,surround? also call the manufacture yam,onk?,denon,pioneer, there sight's have layouts for wireing avalible and are pretty good lol pete.e n.j.

The solution I found which seems to work is to go into Activity Monitor, and quit "coreaudiod". This forces it to restart and rescan for audio stuffs which makes it work.

This may be in the sound card settings itself. Even though you may have adjusted the Windows settings {if thats what your using} the sound card needs to also be set up for surround. Some sound cards do not support 4 speakers or surround sound systems. Go to Device Manager and find your sound card and manufacture then check there technical support page for info.