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Hi I have a LG washer dryer model wd 12331 bought last March.I have set it to dry and it keeps coming up with the error code dHe. I can't find the manual anywhere so I was wondering if you would know what this means.
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The dryer heater is not working. You will need a technician to diagnose this problem. It is possible that the condensate tube and 2 thermistors are clogged with lint debris and will need to be cleaned out.
Good luck
This is a heater error. The heater element is open and not working. This is usually the problem but it could be other things also. You need a service call from an LG tech.
Check your display panel again- there is no such error code for the LG WD-3245RHD. You can have: "dE", "tE", "FE", "PE", "CE", "LE", or "dHE" but there is no "D5" error code.
Click on washing machines, (below FIXYA) on this site, find your model, type in your model number & search. You will get a shortlist; click on your model, below the page u will get Manual/Guides. Click on the blue, you have your manual on line. And dont forget to rate me on this great site.
AI got here after googling the same problem.
There are many reports of this "dHE" error - all with BRAND NEW MACHINES !
I rang LG in Sydney, Australia today and amazingly the girl on the phone said there are no known issues with this dryer
(In Australia the combo dryer is known as WD14700RD ) - 7kg washer / 4kg dryer.
Mine has same problem. Whenever the dryer is selected in the program, it stops after the wash phase and flashed dHE (or dHe, can't remember) and thats as far as it gets.
Its a tech, call out tomorrow to try & fix it.
Very poor LG, these are brand new machines, many reports of this problem from googling it but LG have no knowledge a problem.
This may end up being a recall or at the very least, some public announcement of this dHe problem with this washer.
New buyers beware ... It is a fault with brand new machines.
Steve
Melbourne Aust.
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