Question about LG WD-14124RD Front Load Washer / Dryer

3 Answers

Lg wd-14123rd Dryer Problem!

As usual the product has decided to pack in as if by majic a couple of weeks after the warenty ran out. The problem is the dryer reports the code DHE after a couple of min into the drying cycle. I have clean the lint out of the drying ducts and installed a new thermistor, but the problem continues to persist. Does anyone have anymore suggestions? Many Thanks

Posted by Huw McGregor on

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3 Answers

Anonymous

The DHE error in my case was due to blocked condensing duct and bellows with lint. I found I got an odor in the clothes when drying, and the unit would start drying at first, then show the error approx 5 mins into drying. It was missed twice by registered dealer repairers, I paid a fortune to get it flushed out, to have it recurr. I bought the online manual for $30 to show me how to get into the unit and now do it myself. If you are handy, take off the top and front covers, the condensor duct is on the right side of the unit and is plastic zig zaggy unit, and leads down to the bellow. I flush it out with water and detergent, then reassemble. The odor returns over time, and I know I have to repeat the process.

Posted on Jul 30, 2008

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Anonymous

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DHE is a door switch problem. Make sure it is connected and or it is engaged when the door is closed.
Sgt 48

Posted on Jun 02, 2008

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Richard Lew

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The problem is in the heater assembly.  You will need to get a volt/ohm meter and find out where the problem is in the heater assembly.

Posted on Apr 28, 2008

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Nov 11, 2007 | Washing Machines

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Error code dHE


Several reports in Australia of brand new LG Washer/Dryer combo (model number WD14700RD) getting dHE error's with very 1st dry cycle.
I bought a LG WD14700RD last week, and yup, washed fine.

Dryer cycle results in dHE error.
Everytime.
Cycle stops & you just have to power off the machine.

Service man found several possible causes.
He unscrewed the top of the machine off & said dHE errors are related to the dryer components. He started a dryer cycle & watched & lisened to machine.
He observed the dryer fan was not starting up.
He unplugged the power cable to the dryer & replugged.
The fan now started up, but only with cold air.
He then looked towards the front of the machine & noticed several cables had come loose from their sockets, one he identified was the heater element cable.
He plugged that back in & another unknown cable was also loose. He plugged that back in.
It worked.
dHE error gone & dryer fan started & pumped out hot air.

It seems at least a few of these machines during transit (from South Korea?) fail due to cables coming loose from their sockets.
dHE errors result if fan cable & fan heating element cable come loose.
My thanks to WAM electrical repairs in Box Hill (Melbourne) for helpfull advice & successfull repair.
For people looking at buying this machine, it washes & now dries perfectly well & I am happy with the machine.
But beware that this problem is out there (there are several other reports I read) and it have this problem, which is easily fixed but does require a service call out, under warranty of course.
Steve, East Melb.
[email protected]

Oct 06, 2007 | LG WM3431 Front Load Washer / Dryer

1 Answer

FAULT CODE


AI got here after googling the same problem.
There are many reports of this "dHE" error - all with BRAND NEW MACHINES !

I rang LG in Sydney, Australia today and amazingly the girl on the phone said there are no known issues with this dryer
(In Australia the combo dryer is known as WD14700RD ) - 7kg washer / 4kg dryer.
Mine has same problem. Whenever the dryer is selected in the program, it stops after the wash phase and flashed dHE (or dHe, can't remember) and thats as far as it gets.

Its a tech, call out tomorrow to try & fix it.
Very poor LG, these are brand new machines, many reports of this problem from googling it but LG have no knowledge a problem.

This may end up being a recall or at the very least, some public announcement of this dHe problem with this washer.
New buyers beware ... It is a fault with brand new machines.
Steve
Melbourne Aust.

Sep 23, 2007 | LG WD-12126RD Front Load Washer / Dryer

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