Please revert back with the Modal # so that I can provide you modal specific information.
However, you may try this generic troubleshooting and check if that helps. To cancel the child proof lock: Press CANCEL button for 3 seconds, then a beep will sound and the
indicator light will turn off.
SOURCE: Galanz Microwave Oven - Unable to disable child lock
Galanz's website seems to be useless. I tried finding information but kept being told "no data available." So while I can't tell you where to find the manual, here's something to try. Most microwaves get put into lock by pressing and holding one of the buttons for longer than normal, or by pressing one of the buttons several times in a row. Some ovens use the TIMER button. It won't be one of the number keys, but one of the function buttons. So start with a button, press and hold it for at least 5 seconds before you let go. If nothing happens then try another button. If that doesn't solve the problem, then try pressing each function key several times before moving on to the next one. If that still doesn't get it going, maybe a store in your area that sells Galanz will take a look at the book for you. The process should be the same for any similar model.
SOURCE: i lost my manual and dont know how to turn the child lock on or off
To turn the child lock off or on, press and hold the STOP/CANCEL pad for 3 seconds.
You can view or download your owner's manual here.
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SOURCE: Child lock feature
Press and hold the STOP/CLEAR pad for three seconds.
Many Emerson microwave owner's manuals are available for free download here.
We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer. 
SOURCE: ihave high-pointe microwave oven serial
I also have a High Pointe Microwave Model EM925BSC SN 0608MO3508 manufactured in Aug 06. Tried to use it for the first time this weekend after buying a new Honda EU2000I to use it. The turntable does not turn automatically or when I try to turn it manually. Cooks OK. Nothing in the owner's manual that came with trailer (Zoom 178) mention how to fix the problem.
Anyone have a Ph# for High Pointe. Their Service center address is High Pointe, 2617 N Great Southwest Parkway, #100 , Grand Prarie, TX 75050.
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