Coss is right, the question could go either way. If you know the name and brand of your shoes, the easiest way to go about getting another pair would be online, by searching the name of the shoe into a search engine. If not online, I would recommend going to a local shoe shop and asking the employees. Good luck!
SOURCE: I purchased a pair of
I have found that a simple phone call can do wonders! Companies such as Hush Puppies has built a reputation which I am sure they want to uphold, so customer service and satisfaction is important to them. Their phone number is 1-866-699-7365 (M-F, 9:00 - 7:00). Here is a link to their site as well:
http://www.hushpuppies.com/US/en-US/ContactUs/Form.mvc.aspx
I highly suggest a phone call rather than an email. Simply explain what happened (and it wouldn't hurt to say something like "I am a big fan of Hush Puppies and have never had this problem before.") and offer a solution (i.e., you will pay to ship the shoes back if they will send you a replacement pair or fix yours). Companies are more receptive if you already have a solution in mind rather than just calling to complain and vent. And no matter how rude the person on the other end of the phone is, maintain your composure and be abrupt but polite. If the person is not willing to help you (even if they say they are sorry but there is just nothing they can do), ask to speak to the manager/supervisor. ALWAYS get the name (first and last) of the person you are speaking with and make a note of it. If the manager/supervisor does not assist you to your satisfaction then keep moving up the chain.
If after all your efforts they still say "no," then repeat their names and let them know that you are going to report them to the Better Business Bureau (or whatever version you have in your country). Don't be surprised if they change their tune!
Good luck and "walk on!"
Happy shopping!
Do you have a a pair of shoes that you bought not too long ago and the sole is coming apart? If you rather not risk buying another pair of the same shoes only to have them come apart, then this is the article for you.
Difficulty: Easy
Instructions
Things You'll Need:
1.
Get a tube of super glue--any brand name should do. Just the regular type should do, no need for any extra strength formulas or special types. Make sure the tube has been properly opened at this time--the seal on the tube has had a hole punched in it, in other words.
2.
Get the shoe(s) that need its/their sole(s) fixed. Where the sole is coming apart on the shoe, squirt in a good amount of super glue, but not too much that it will gush out. (If it does, try to wipe off the excess).
3.
Hold the sole and shoe together for the recommended drying time or until they seal. Try not to get any glue on your fingers at this time, as it can stick flesh to other objects.
4.
The sole should be fixed at this time. Sometimes it has to be done over if the drying time hasn't been followed or the glue might have some problem with it. Repeat this procedure for other shoes to be fixed
Difficulty: Easy
Instructions
Things You'll Need:
1. 1
Get a tube of super glue--any brand name should do. Just the regular type should do, no need for any extra strength formulas or special types. Make sure the tube has been properly opened at this time--the seal on the tube has had a hole punched in it, in other words.
2.
Get the shoe(s) that need its/their sole(s) fixed. Where the sole is coming apart on the shoe, squirt in a good amount of super glue, but not too much that it will gush out. (If it does, try to wipe off the excess).
3.
Hold the sole and shoe together for the recommended drying time or until they seal. Try not to get any glue on your fingers at this time, as it can stick flesh to other objects.
4.
The sole should be fixed at this time. Sometimes it has to be done over if the drying time hasn't been followed or the glue might have some problem with it. Repeat this procedure for other shoes to be fixed
apply the same proedure for your broken part insted of repacing it
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Hi Marcee Worthey, I want to help you with your question, but I need more information from you. Can you please add details in the comment box? Another pair of what - soles? Or the shoes?
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