At first we noticed that the ice cream was not freezing completely. Then we noticed that the items in the door of the freezer were not frozen. Finally we noticed that the suction sound that we would hear when we closed the door originally was now gone. We have checked to make sure that nothing is effecting how the door closes and that there is nothing between the door gasket and the freezer body.
Good Afternoon Vonaspern,
I understand that you are having trouble with the door sealing properly on your Frigidaire freezer, model# FFU17C3AW1. I see that you have already checked to make sure there is nothing blocking the door from closing as well as making sure there was nothing between the door gasket and the freezer body. Next, I would check to make sure that the gasket is not damaged or compromised in any way. If it is not damaged, I suggest contacting your local authorized technician for further assistance. They will be able to diagnose your freezer and determine what is causing your appliance to properly seal. Hope this is helpful.
-Best Regards-
WP
SOURCE: Freezer is running but the items are thawing and not freezing
it could possible be the defroster unit going out on the thermostat theres a hole on the bottom where you can access a screw that will allow you to check and see if the defroster is working put a srew driver in the hole and turn it clock wise till you here it click and then listen for the unit to start defrosting cycle you'll hear a hissing like sound if its working if not you'll need a new defrosting unit
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