I have the white screen and I want to try to reset the frame
I believe the only battery you have to replace is in the Remote Control ? The picture frame itself does not have a battery .. only the A/C connection.
To Install or Replace the Remote Control Battery :
1. Hold the Remote Control with the control buttons facing downward.
2. While pressing down on the ridged area of the battery cover, pull the tray out.
3. Place a "CR2025" Lithium battery on the tray with the positive "+" end facing toward you.
4. Close the tray.
Hope this helps.
SOURCE: pan digital 7 frame screen goes white
Removing the internal battery will clear all settings. I have done this on two different versions of the Pandigital frames (seems to be a very common issue) and it has corrected the issue instantly both times.
Good luck.
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