I thought it was supposed to be wireless but I still have to plug it into my controller for people to hear me talk on my tritton WIRELESS primer headset

show me model i will tell

Make sure your jacks are in the correct places and also make sure that the slot for your sound isnt messed up, idk what kind of hookups you have so i wish i had more to offer

Hi there,

Try to plug out your mic and put it back
Try to see if the volumes from the inline controller is turned up
If you're using the PS3 check your settings from the manual: http://support.madcatz.com/Knowledgebase/Article/View/94/58/tritton-audio-manuals
If you're using an Xbox, it might be the chat cable is faulty so submit a ticket to Mad Catz and they'll send you one: http://support.madcatz.com/Tickets/Submit

This sounds like it is probably an issue with your wireless controller. If there is any way for you to safely blow into the tiny hole that you plug your headset into in an attempt to clear any dust or debris from that area it would be in your best interest.

If not, try a third headset-- the same issue means either play without a headset or purchase a new controller.

Hope this was helpful!

Hi,

Do you have the chat cable connected?

Is the mic turned off on the inline volume controller?

Is the Chat volume turned up on the inline volume controller?

Test the microphone on a PC by plugging in the USB into a PC and test if it works.

If it doesn't then you can ask for a spare microphone from TRITTON / Madcatz.

If the mic works on the PC then the problem might be with the chat cable which you can also ask from TRITTON or Madcatz.

Hope it helps...

its not the router thats the problem or you would always be having interfierence, its most likely the signals given off by your laptop.. sometimes for whatever reason the 2 types of waves in the air decide to cancel eachother out and those bringing the signal to your phone are being ubstructed.. best solution is to either use a different phone or not use the laptop while on the phone, to rule out some of it you could try turning off your laptop's wireless while having phone issues to see if reception gets any better...

check the DNS settings that your router is passing.

some routers dont always talk the same language (they are suppose too thought) with other manfactures hardware. it might not be passing the DNS info to the computer.

get the DNS from the router (http://192.168.1.1) then place that into windows. network connections => device name => properties => TCP/IP v4 => bottom box where it says DNS.

if the router doesnt have DNS settings to give plug the cables in and reset the router and modem.

If your X3's microphone is working, you should be able to hear yourself in the headset when you talk into it. Plug the chat-controller cable in both the headset and the controller, then talk into the X31 mic. Can you hear yourself in the headset? If yes, then the microphone is OK but you probably need a new chat-controller cable. If not, then the microphone may be broken and you should contact Turtle Beach tech support at [email protected].

change the batteries in your controller

Sounds like this could be a volume control that might be on your PC and not the headset. Be sure all your levels are set correctly and all the correct audio hardware settings are in. Reason I say this is some sound cards and maybe even the drivers themselves might receive and play at a different volume than the transmit side of your Skype connection. Not sure but check to be certain.