With the Printer powered on:
1. Open the Lid
2. Raise the Print head
3. Remove Ribbon.
The printer's controls will now allow you to move the rollers back and forth. Look into the printer to locate the card and try moving the rollers in one direction, so the card exits the card path.
Card jams usual occur when the card path is dirty and in need of cleaning. Do not attempt to use any house hold cleaners. you need a specific type of alcohol cleaner, otherwise the rollers will dry out and crack. If you do not have a Fargo Cleaning kit, you can check out this link for purchase.
ID Card Printer Cleaning Kits Brien Security
The printer should be cleaned every 3000 cards or every few months.
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