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Posted on Oct 20, 2007
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Plantronics Noise Cancelling headset H261N hearing others problem

Re: I can hear them, but they can't hear me on the headset/amplifier below.

I am beginning to try to use a M12 Plantroics Amplifier with the N261N [noise canceling]  Plantronics headset.  I can hear others but they cannot hear me.  I have tried adjusting the compatibility slide on the side and the voice control with the little plastic screwdriver. Also my boom on my headset is positioned 2 fingers away with the correct side toward my mouth?  On the M12 amplifier, I have all showing Green- headset and mouth----- with the amplifier at 8.

 Is there anything that I can do to fix this? 

Thanks

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  • jmhelp Oct 21, 2007

    e: I can hear them, but they can't hear me on the headset/amplifier below.

    I am beginning to try to use a M12 Plantroics Amplifier with the N261N [noise canceling] Plantronics headset. I can hear others but they cannot hear me. I have tried adjusting the compatibility slide on the side and the voice control with the little plastic screwdriver. Also my boom on my headset is positioned 2 fingers away with the correct side toward my mouth? On the M12 amplifier, I have all showing Green- headset and mouth----- with the amplifier at 8.

    Is there anything that I can do to fix this?

    Thanks

×

2 Answers

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  • Posted on Oct 21, 2007
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Ok base on your  complaint you have defective MIC Condenser tru in your Mic boom! try to check the MIC and the Line of the MIC Wire!

Marinos

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  • Expert 114 Answers
  • Posted on Oct 20, 2007
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Where is the other end of your amplifier connected? To a computer, to a phone?
Did you connect correctly the mircophone to your amplifier and from your amplifier to the correct plug?

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