Outside clear plastic cover on ice shute

Sounds like there is still ice in the Shute, the unit is design to clear the shute so ice want freeze in the shute. Just touch and allow the shute to clear. The shute doesn't get as cold as the rest is why this happens. There is a micro switch near the handle that might be sticking, but seldom does.

I have a GSH25JSRFSS GE refrigerator. Twice, the water line has frozen near the dispenser. Each time I used a hairdryer to heat either the side of the door where the water line runs and blew hot air up the dispenser. This last time, I took the plastic cover off the outside of the door (it clips on) and blew hot air into the small holes in the door that the outside grate clips into. This allows the hot air to get inside the door, and I heard ice from the frozen line drop. Subsequently, the water line worked. Two points: I did have water running to the line in the bottom of the refrigerator, so I knew it was an ice clog, and secondly, I took care not to blow hot air on the exposed wires inside the door.GKAZ

Remove the dispenser cover by gently prying starting at the bottom going round and round a little at a time to prevent from breaking it. When it's off the screws will be exposed to access the other components.

The door may not be closing all the way letting outside air in causing the ice buildup.
There is a solenoid that operates the door that could have stopped working. Can you hear it?
The hinge on the door could be broken or the bracket it goes in could be broken. You'll have to look to see what's wrong.

Remove the dispenser cover by gently prying starting at the bottom going round and round a little at a time to prevent from breaking it. When it's off the screws will be exposed to access the other components.

order the chute assy old pull out and down holding the lever as to not break it other snaps in reverse order

Sounds like your freezer is pulling outside air into the freezer from the dispenser door or around the door seals. This could be a defrost problem beginning as this is moisture remaining inside the freezer compartment and not being taken out during defrost. So it may be a good idea to look into the back of the freezer and see if there is frost forming also on the rear wall. If yes you will need to manually defrost by unplugging the refrigerator and removing the rear panel in the back of freezer to expose the evaporator coil. If frozen over I want you to defrost with a hair dryer until we can have a look at the defrost heater below these coils. The heater in your model PSS26MRSS has glass around the heating elements and will be easy to see if the element is burned out. If burned out the defrost heater part number WR51X10055 and the defrost thermostat part number WR50X10068 should be replaced. Let me know if you are ready to begin or if this is helpful. If by chance these 2 parts look OK then we will need to look over the main control board for burn marks or signs of heat damage. I'll be here if you need me Thanks, Sea Breeze

Refrigerator side is easy. Remove the top hinge cover and then the hinge. Lift it off the bottom hinge and set it to the side. The freezer side is a little more entailed as it has a water and electric connection. Remove the lower kickplate (Grille) and then you will see a plastic tube coming out the bottom of the hinge. Follow it to the connector and removed it. A little water might come out but it will stop. Next, go to the top hinge and remove the hinge cover. Unplug the electric connection and then remove the top hinge. Lift the door off the bottom hinge sliding the plastic tubing through the hinge...This should do it. If you need further asssistance, we are here.

Eric Campion

The drain is clogged.

If you want to DIY then here it goes:

Some models have access to the drain by an elbow on the outside back of the Ref. Disconnect the drain line here and if you find the clog, great. If there is no visible drain line and elbow on the outside then...

Hopefully you can access the drain in the back top center of the fridge. This will require removing plastic covers, usually a few screws is all you have to deal with. You must get everything removed so you can see the drain hole in the back wall then you can use a tube and a little air pressure to clear the drain from that point down. If this is clear and you don't find any cloggs from that point down then the clog is at the top of the drain which is in the freezer.

This is going to require a little more work.
1. Take everything out of the freezer, put it in a cooler or just pile it in the sink.
2. Take the icemaker out.
3. Take out the back panel so you can see the cooling coils.
4. The drain hole is in the center directly under these coils but may not be visible because of ice in the drain pan.
5. Use a hair dryer to melt this ice and clear the drain so water flows down.

Your model number appears to be the same as mine. If you gently pull off the panel marked with the ice/water by placing your fingernails just behind it and pull toward you the plastic panel should come right off. Behind that are the four screws holding the circuit board support to the fridge frame. All I did was pull the four screws, gently removed the wiring harnesses, tilt the plastic holder toward me and remove the two circuit board retainer screws to replace the board. Reversed the process of putting it all together and it worked like a champ.

I hope this helps.

more than likely you have a frozen defrost drain look in the bottom of your freezer section there should be a depression there see if its just a big block of ice let me know if this is the case or not and ill tell you how to clear the drain if not then we will look at something else please dont rate me till were done