Holmes Products HAP2400-U Air Purifier Logo

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Posted on Apr 26, 2009
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I have a new (3 weeks) Holmes air purifier. After a week of sitting on my bedtable, I noticed black sooty powder on my bed table and a week later, I found the same powder on the wall. It has ruined my wall paint. This looks like charcoal powder. We have the unit sitting with plenty of space around it, and in the right position.  This is a very small air purifier..just for the bedroom.

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  • Master 10,865 Answers
  • Posted on Apr 26, 2009
Anonymous
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Actually, your purifier is working as it should. The black soot is due to the negatives ions which attach themselves to the smoke/dust/dirt particles in the room and make them drop to floor. If you don't smoke it won't be much of a problem. Some minor residue will be found in and around the unit but this comes about because the negative ions make dust and other particulates fall to the floor. A quick wipe or vacuum easily eliminates this problem. Besides, I would rather have them on the floor than floating around in the air, wouldn't you?

  • Anonymous Aug 22, 2013

    We bought the Ionic air purifiers and had the same problem. I called the company and they told me it was from spraying any kind of air freshener or burning candles.

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Related Questions:

0helpful
1answer

Red light keeps blinking

Hello, this is Ava with Think Crucial.

It looks like you may need to change your filters. It is advisable to change filters every 3-6 months for optimal use. When replacing your filters, make sure that the unit is turned off and unplugged from the power. Once filters are replaced, turn on your unit then press and hold the filter check indicator button for 3 seconds. The indicator light will blink 3 times and turn off, and reset the filter change timer.

You can purchase a wide variety of high quality Holmes replacement parts for your Holmes Air Purifier direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

http://www.thinkcrucial.com/search?type=product&q=holmes

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/
0helpful
1answer

When bar light is on level 3 what does that mean holmes air purifier

Hello, this is Ava with Think Crucial.

There are 3 settings for optimum air filtration. You can operate your Holmes air purifier continuously on the Medium (2) setting. It's rugged motor has been designed to give many years of use. For quieter operation (such as bedroom), select the Low (1) setting. When high levels of air polution are present, select the HIGH (3) setting to quickly circulate and filter the room air.

You can purchase a wide variety of high quality Holmes replacement parts for your Holmes Air Purifier direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

http://www.thinkcrucial.com/search?type=product&q=holmes

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/
0helpful
1answer

Is the air coming out the front supposed to be angled to the right or is is supposed to pour out the entire front?

Hi Allan,
Here's the Holmes service/support page. I am certain they can answer the questions regarding your air purifier.
PEACE
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1answer

Red filter light does not change to green when filter is changed

Call the manufacture and tell them it is defective and to please replace it.
1helpful
1answer

My Holmes HAP9412bf air purifier 'filter status' light does not reset with new filter

while running, press and hold the filter reset button for 3 seconds.
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Cannot replace cabin air filter

buy a new machine on a super sale deal

fyi

Holmes offers its Holmes Odor Grabber HEPA-Type Air Purifier, model no. HAP223-UC2, together with three Holmes HAPF22 Hepa Filters for $29.97 via the directions below. With free shipping, that's $30 off and the lowest total price we could find for this bundle by $33. Recommended for use in room up to 20-square feet, it features air purification and deodorizing. To get this deal:
  1. Add three Holmes HAPF22 Hepa Filters to your cart for $29.97
  2. apply coupon code "H0PVGRAB3" to add the Holmes Odor Grabber for free


1helpful
1answer
0helpful
1answer

Hepa (HAP223)

Holmes offers its Holmes Odor Grabber HEPA-Type Air Purifier, model no. HAP223-UC2, together with three Holmes HAPF22 Hepa Filters for $29.97 via the directions below. With free shipping, that's $30 off and the lowest total price we could find for this bundle by $33. Recommended for use in room up to 20-square feet, it features air purification and deodorizing. To get this deal:
  1. Add three Holmes HAPF22 Hepa Filters to your cart for $29.97
  2. apply coupon code "H0PVGRAB3" to add the Holmes Odor Grabber for free
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