My problem is about the agitator its not spinning i can hear only the sounds that i believed is coming inside the agitator or the shaft itself
Hi, this agitator may have stripped all of the internal gears and plastic drive adapters that allow it to preform its actions during the selected cycles. The only solution here will be to replace the agitator and drive shaft as well. you can order a complete agitator kit with all the parts as well. this will fix this issue. Please rate and god bless:)
Sounds like the spin coil/brake solenoid is burnt out or broken. This is a coil situated on the motor plate under the machine with a lever attatched to it. When the machine goes into spin cycle, this solenoid pulls the brake away from the outer drum to allow the drum and agitator to spin together. The shaft that goes into this coil should move in and out freely. If tight, replace spin coil/brake solenoid.
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