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Posted on Apr 12, 2009
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Can see them but they can't see me while on SKYPE connection

When connected to someone on my list, I see them very well but they
can't see me. Can see myself ok on video check from tools menu.
When selecting to open the "Video" tab, I'm told that it quickly flashes on their end and goes off. On my end, I get a small black window that
says it can't detect camera.
Audio works just fine both ways.
Reloaded software and same problem exists.
Using Microsoft LifeCam VX 5000.
Thanks for any help you can provide.

1 Answer

Anonymous

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  • Expert 8,637 Answers
  • Posted on Jun 30, 2009
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Normal 0 See section C. Windows Live Messenger in the info below to setup the Audio & Video.
Also send this to your family and friends so they have their computer setup properly.
Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.
A. Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/) set it up as follows:

  1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if Installed Properly will come up and show a video picture.
  4. Then, on the bottom of the page click on Save.
The camera and audio should function properly. Your friends and Family will now be able to see and her to you.
B. Yahoo Setup:
After downloading and installing Yahoo Messenger (http://ca.messenger.yahoo.com/download/ ) set it up as follows:
  1. Click on Messenger at the top left and then go down to Preferences and then the Preference Window will come up.
  2. Next click on Calling and Devices. In the Calling & Devices on the right and set the Microphone and Speakers to the computer Audio Card or sound device installed in the computer.
  3. Just below that, go to the Test Audio section and (in blue writing) click on Open the call setup assistant” and follow the instructions on the left window.
  4. Then after completing the Audio Setup, go to down and click on Webcam it should BRODCSAST and you will see your picture.
  5. To Chat, click on MESSENGER and then
  6. After make necessary settings, click on APPLY, then OK.
  7. Then click on MESSENGER and go to my WEBCAM ready to use.
  1. Windows Live Messenger:
http://www.microsoft.com/downloads/details.aspx?familyid=d78f2ff1-79ea-4066-8ba0-ddbed94864fc&displaylang=en
  1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
  2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
  3. Next go to the Menu Bar on right side, click on “ “Action.”
  4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: Your audio and video should work. Enjoy.
When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud

2 Related Answers

Anonymous

  • 255 Answers
  • Posted on May 28, 2009

SOURCE: Can see them but they can't see me while on SKYPE connection

look for cam driver compatible with skype.

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Anonymous

  • 1884 Answers
  • Posted on Nov 13, 2009

SOURCE: Microsoft Lifecam vx-5000 video distorted

The drivers dont seem to have been loaded properly. Uninstall the webcam and reboot. Reinstall the drivers and reboot. Connect the webcam and allow mac to detect the webcam and load drivers. Then go to Skype and from tools->Options go to Video. there set the webcam as the default camera.

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This is may be because your firewall is blocking skype connections!
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C:\Program Files\Skype\

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Hi,

To help resolve some common connection issues on Windows Vista, please
follow these steps:

1) Please make sure, that you are running the latest version of Skype
that you can download from http://skype.com/go/download

2) If Skype is running, please close it by right-clicking on the Skype
icon in the system tray (next to the clock) and selecting Quit Skype or
via File > Close.

3) If you are behind proxy server, make sure you have set all proxy
settings in Internet Explorer > Tools > Internet Options > Connections >
LAN settings and in Skype under Tools > Options > Connection.

4) If you are using Windows Firewall,
Go to Start menu > Control Panel > Windows firewall > Change settings
and select the Exceptions tab. Find Skype from the list, select it by
clicking on it once and press Delete. Click on Add Program and select
Skype from the list. If Skype is not on the list, click Browse and go to
C:\Program Files\Skype\ Phone\ and select skype.exe. Close the windows
by pressing OK button.

5) If you are using any other firewalls or anti-virus software, please
make sure, that Skype is in the exceptions list. We have firewall
guides at http://www.skype.com/help/guides/firewall.html .
If your firewall or anti-virus software is not listed there, please
follow the guide supplied with your software or contact the software
manufacturer for step by step instructions.

6) If you are using a router, please configure port forwarding for
Skype. You can find guides for an extensive list of routers on
http://www.portforward.com/english/applica.../Skypeindex.htm
Please note that we are not responsible for this page and contents
might change unexpectedly.

7) Start Skype

Make sure your status is set to online via "File" > "Change Online
Status" > select "Online".


If the above did not help, please try the following:
Go to Start > Control Panel > Administrative Tools and start 'Windows
Firewall with advanced security'. If you don't see "Administrative
tools" in the Control Panel, please make sure, that the Classic Mode is
selected from the left side of the Control Panel window.

Click 'Inbound Rules' > 'New Rule'. Make sure 'Program' is selected.
Click 'Next'. Select 'This program path' and click Browse. Browse to
C:\Program Files\Skype\Phone\Skype.exe. Click 'Open'. You are taken back
to the rules creation window, click 'Next'.

Check 'Allow the connection' and click 'Next'.

Make sure that all three options are ticked: 'Domain', 'Private',
'Public' and click 'Next'.
In the Name box type 'Rules for Skype' or whatever you like.
Description may be left empty. Click Finish.

Now select 'Outbound Rules'.

Click 'New Rule'. In the window that pops up make sure 'Program' is
selected.
Click 'Next'. Select 'This program path' and click Browse. Browse to
C:\Program Files\Skype\Phone\Skype.exe. Click 'Open'. You are taken back
to the rules creation window, there click 'Next'.

Check 'Allow the connection' and click 'Next'.

Make sure that all three options are ticked: 'Domain', 'Private',
'Public' and click 'Next'.
In the Name box type 'Rules for Skype' or whatever you like.
Description may be left empty. Click Finish.

Please restart your computer after doing this and try launching Skype
thereafter.

Finally you could try below:
This is a regular Vista idiocy, occurring from time to time to random applications and has nothing to do with Skype. Thanks, Mr. Gates.

How to fix it:

1. Go to your Skype program directory, then navigate to the subdirectory Phone.
2. Right-click the Skype executable, select Properties.
3. Go to Compatibility tab.
4. Select compatibility mode, and choose Run this program in compatibility mode - Windows XP Service Pack 2.


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