20 Most Recent Skype IM Questions & Answers

1.try to totally uninstall the skype version that you have.

2.reboot your PC.

3. install the latest version.

Skype IM | Answered on Dec 24, 2019

With a username and an e-mail address, you can send a request for a new password to Skype.
To receive the password, make sure your SPAM settings are right.

Also make sure the e-mail address you signed up with, is still in use.

Though if you don’t remember your username and e-mail address anymore, below are listed some suggestion to help you to remember and/or retrieve them.

1) Username / e-mail address: Enter Skype in browser or Explorer address bar. Double click user folder, double click, or open (with Notepad), profile 256 or 4096. Email address and user name should be there.

2) Username: do a Skype search for your own username and fill in as much as possible
details. Sometimes you have to do more search options then one.

3) Username: send one of your contacts of whom you also know an e-mail address, a request
to look for your username in his/her contact list.

4) Password: in case you´re using the Firefox browser and have ticked "save passwords" in
"preferences" ... it´s there.

5) When all this isn’t of any help, there is a final solution: if you have a paid service with
Skype, Skype Staff can retrieve your user name / e-mail address but needs billing details
like part of your Credit card number, PayPal account info you need to send a support request from here http://support.skype.com/?_a=tickets&_m=submit

Skype IM | Answered on Mar 18, 2019

Skype has great information in their help files which include step-step user guides. Below is a link for people who are new to Skype:


1. If you have the latest version of Skype ( you can check this by going to Help(on the right hand side of the menu bar ) (click on it after you sign in to Skype) You will see a window with 4 tabs, Skype Home, Profile, Facebook, and Give Feedback (to the right of where your contacts are shown) If you do not see this after signing in to Skype, you need to update to the latest version

2. Then go to About Skype. If you don't have the latest version, under Help>Check for updates. Click on it and upgrade to the latest version.

3. To update your profile with your information, you need to click on the Profile Tab. Then select edit. Then click on the blue links to add numbers, email addresses etc.

Skype IM | Answered on Mar 18, 2019

Welcome to Fixya. If you forgot your password with skype you have an option to reset it. all you need to do is to provide the email address that you've registered with skype and skype will send you the password.
Skype Forgot Password
If you have any other concern please let me know. Thanks

Skype IM | Answered on Mar 18, 2019

Hi ednadrew_10,

You can go to the skype website www.skype.com and then select the forgot password option which would use your email id to send you the reset link.

Hope this helps ..:) Let me know in case you have any queries,

Skype IM | Answered on Mar 18, 2019

I don't know your password and I would think you would want to be the only person who does, no?

If you are having problems remembering your password you could always reset it and enter a new one in Skype.

Skype IM | Answered on Mar 18, 2019

log into ur skype click on skype now scroll down to sign out now change ur username and password to the account u want to use, since u r using the same email address just make sure u enter the password for the account u want to use, please vote if this solve ur issue.

Skype IM | Answered on Mar 18, 2019

Download Skype from the Skype website (see Resources), choosing to "Install" and "Run" the program when prompted by your PC.
Double-click the Skype icon on your desktop to open Skype. A small window, titled "Welcome to Skype" will pop up, prompting you to type in your Skype name and password--if you don't have one, click on the option under the "Skype Name" input form titled "Don't Have a Skype Name?"
Input your details into the "Create a New Skype Account" window that pops up. It asks for your full name and email, and you will have to create a Skype name and password. Click "I Agree-Create Account" once you are done and have perused the Skype license agreement. The Skype interface will come up, from where you can make calls and video chat--you will be logged in under the Skype name you just created.

Using Skype
Find contacts--friends or family also on Skype--by clicking on the upper left-hand menu item in the Skype interface named "Contacts." Click on "New Contact" and input your friend's full name, email or Skype name and click "Find." Alternatively, click "Import Contacts" from the "Contacts" menu to import contacts from a number of various programs, such as existing Facebook, Hotmail and AOL accounts.
Contact another Skype user on their computer by clicking on his name in the "Contacts" panel on the left side of the Skype interface. This will bring up a number of options in the right-hand panel of the Skype interface. Click on the green button that says "Call" to make a voice call to this person's Skype account. Click on the green button that says "Video Call" to make a video call to this person's Skype account. Type an instant message into the text box at the bottom of the Skype interface to start an IM conversation with this person.
Call a land line or cell phone from Skype by clicking on the "Call Phones" button on the bottom left of the left-side panel of the Skype interface. This will bring up a large number pad in the right-hand panel of the interface, but you need Skype Credit in order to call.
Click on the "Buy Skype Credit" in the small box on the far right of the right-hand Skype interface panel. This takes you to a secure page. Follow the prompts to enter your billing address and credit card number, and your Skype Credit will be loaded. Go back to the "Call Phones" page and enter the phone number you wish to call, then press the large green button that says "Call."

Skype IM | Answered on Mar 18, 2019

If you know the email address you signed up with on Skype, just visit the Skype website in order to reset your password.

Skype IM | Answered on Mar 18, 2019

If you remember what email you used to sign up, then go to the site and press on forgot password to retrieve it. If not you'll have to make a new account. Sorry.

Skype IM | Answered on Mar 18, 2019

I forgot my skype password

Skype IM | Answered on Mar 18, 2019

You can still reset it. Open the Skype, enter your username, click "Forgot you password?", (you can do even if you don't enter the username, but it's better since you'll be taken to your personal page, check the url, you'll be be able to see your username).


another windows will open up on the Browser, there, you'll see box "Enter your email address", type in your email address and click "submit"


You'll receive a temporary password on your email. Use the code to login and change the password after you are logged in. Note: to change the password, you'll need the temporary password, so don't delete the email, better note it down and change it once you are logged in.

If you need further help, let me know.

Good luck.

Thanks for using FixYa.

Skype IM | Answered on Mar 18, 2019

Open up a new account with similar names. you can also get a new email address these are free. Both the Skype and email accounts can be opened for free. This is the only possible solution be cause if you forgot both it is hard but if you can restore your email then you can acquire a new password form Skype.

Skype IM | Answered on Mar 18, 2019

Hi saleemsahmed. You can have a new password sent to you by going skype login page.

Then click "Forgotten you password?"

You will be asked then to type in the email address you used when you registered with Skype. Then they'll email a code to that email address so you can access your skype account again.

Hope this helped you out! =)

Skype IM | Answered on Mar 18, 2019


Here is a link to help you reset your password.

If my answer helped you today please give four thumbs up as thanks!


Skype IM | Answered on Mar 18, 2019

Finding out that your Skype account has been hacked can be a nasty shock. It means that you lose access to your contacts, at least temporarily. This can potentially mean that you cannot get in touch with certain people. Furthermore, a hacked account may mean that the hacker is using your Skype credit or even your PayPal money to place calls of his own.

Change Your Password Changing your Skype password, if you can, helps limit the hacker's access to your account. With any luck, the hacker has only changed your password and not also the email address associated with your Skype account. Visit Skype's "Create an Account or Sign In" page and click the "Forgotten your password?" link. https://login.skype.com/account/login-form?intcmp=sign-in&return_url=https%3A%2F%2Fsecure.skype.com%2Faccount%2Flogin Provide the email address associated with your account in the box that appears for the purpose, and then click "Get password." Visit the inbox for the account you provided. You should have an email from Skype. Click the link within this email to reset your password. b> Reporting the Issue b> Let Skype know about the fact that your account has been compromised. Do this regardless of whether you were successfully able to regain access to your account by resetting the password. Submit a support request on Skype's "Identity theft/Account takeover" topic by visiting the associated help page. Click the blue "Continue support request" button at the bottom of the page. Choose the "Email support" option, and then fill out the required information. This includes your full name, your Skype name and a specific description of your issue. You may also need to provide the email address you used when you initially created the Skype account, even if you changed the address associated with the account later. Safety Precautions b> Take some safety precautions to stop the situation from getting any worse. If your Skype account is linked to your PayPal account, for example, contact PayPal immediately. Inform them of possible fraudulent charges and to ask them to refuse any further Skype charges. If you use your hacked Skype password for other accounts, such as online banking or email, change those passwords to prevent the hacker from gaining access to those accounts. b> Avoiding a Recurrance b> Having your Skype account hacked once is probably more than enough for your taste. Don't let it happen again. Create a strong password when you regain access to your Skype account. Include letters, numbers and punctuation in this password to make it harder to figure out. In the future, if you receive emails that appear to be from Skype and ask you to sign in or provide your password, do not do so. Instead, go directly to the Skype website and sign in to your account there. Be careful when signing in to your Skype account in a public place, as someone may watch over your shoulder and figure out your password. Hope it helps.

Skype IM | Answered on Mar 18, 2019


Millions of Skype users were unable to make calls for several hours on Wednesday because of technical problems that the Internet telephone service is still trying to fix.

Some users were unable to log in. For others who were already logged in, the service simply crashed.

Skype said in a blog post that it started investigating the problem after noticing that the number of people on its service was unexpectedly falling. Fixing the problem may take several hours, the company said, adding that it may be longer before other features like group video calling are restored to normal.

The troubles come as Skype, which spun off from eBay last year, prepares for an initial public offering. Meanwhile, Tony Bates, Skype's new chief executive, is trying to find new ways to make money outside the company's main business of charging users to call from their computers to landline and mobile phones.

The failure does not exactly help Skype's sales pitch to consumers as an alternative to traditional phone carriers. Nor does it reassure businesses, which Skype is trying to court as customers as part of its expansion plans.

Usually, Skype's service is problem-free.

Skype said the downtime was being caused by "supernodes," which are computers that "act a bit like phone directories" and enable callers to connect with others. Many of those "supernodes" - of which there are normally a large number - were taken offline by a problem with some versions of Skype's software, the company said.

Engineers are working to create "new 'mega-supernodes' as fast as they can, which should gradually return things to normal," Skype said.

Later on Wednesday, Skype posted a message on Twitter saying that its service was gradually returning to normal, but that it would still take several hours for all users to be able to sign in again.

Skype has 124 million active monthly users, as of June 30. Of those, only 8.1 million pay anything.
Mr. Bates has described himself as a fan of Skype's infrastructure, which has handled as many as 25 million users simultaneously.

Skype IM | Answered on Oct 17, 2018

When the Skype service comes back on line 1. on the Skype sign in page enter your skype name 2. click on forgot password. 3. this will not work until the Skype service comes back on line Many peopke are having problems https://twitter.com/skype says Skype is now gradually returning to normal - we expect it may take several hours for everyone to be able to sign in again, howeverabout 4 hours ago via CoTweet

Skype IM | Answered on Sep 29, 2018

here before you can download skype you must register first

register here : https://login.skype.com/account/signup-form?application=download&return_url=http%3A%2F%2Fwww.skype.com%2Fgo%2Fdownloading-page

and after successfull registration you can now download skype :

here you can download it : http://www.skype.com/intl/en/get-skype/on-your-computer/windows/premium

or if you have already account download this: http://download.skype.com/SkypeSetup.exe

fill up all the form and your done:)

Skype IM | Answered on Apr 04, 2018

Skype is free to call and chat with other Skype users through Skype. You need to buy Skype credits in order to call landlines or mobile phones from Skype.

Skype IM | Answered on Apr 04, 2018

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