Question about Protron PLTV-32 Television
Have been trying to get this TV fixed since May 2007. I followed the required "return" steps only to have absolutely no customer support on the other end at Protron. Each time I call I am told to call back in two weeks. Today, I was actually hung up on. My advice to anyone looking at a Protron TV purchase....don't. This company should be reported and forced to close.
I had the same problem. Do you have a cable box for digital TV? do you have a remote from the cable company? that is programmed to control the TV? get the cable company to unlock the sound control from it (a 3 number code) put your sound up to maximum if you can if you hear faint sound repeat above you should be able to hear the tv then then go to the sound settings and adjust as needed get the cable company to check the box in case it has been zapped by lightning good luck
Posted on Aug 30, 2007
This unfortunately is an all too common problem, customer after service is poor unless you are face to face with the supplier as it's harder for them to fob you off, but even "bluechip" so called companies are the same in some cases, as i had the same truoble trying to get a 3 months old LG LCV TV rectified, after around 8 phone calls, 10 e-mails and over 6 weeks later, TV return 'no fault found and was damaged in transit. What can you do?
Posted on Aug 22, 2007
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Posted on Jan 02, 2017
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