Stuck closure lever

Hi Magda,

We recommend you contact Baby Jogger for assistance.

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Hi Jack

We would advise you to contact Baby Jogger customer care for the country you're in so that they can offer assistance.

http://www.babyjogger.com/contact_us.aspx

I did not have to disassemble at all. Thanks to your comments. I just took off the wheel with the stuck pin; gripped the pin with large pliers and a tight grip; pulled slightly outward while turning pin. Did this a couple times and the pin shot back into place!

It is engraved on the frame, on the right rear, above the right rear wheel. (City Elite Single )

It is engraved in the frame, on the right side of the stroller, on the lower side of the right folding handle, under the logo. (City Elite Double )

To fold down a Tracker City, firstly make sure that the front wheels are locked into fixed, non-steering mode, and that the adjustable-height handle is in one of the middle positions.
Look at the twist-grip in the middle of the handle. Press the button and simultaneously twist the collar in the direction of the arrow. The chair should begin to close at this point.
Next, find the secondary lock device, which is operated by means of a lever/tab on one side of the handle. Pull this upwards, tilt the chair forwards and continue the closing action until it is fully closed.
Align the front wheel using your foot, if necessary, to prevent the rear wheel from hitting it. To store the chair, fold down the height-adjustable handle.
Don't forget to keep the pushchair well lubricated, preferably using a silicone spray.
Why not ask [email protected] for a user-guide for the Tracker City?

Above the wheels at the rear of pram there are small levers that you must activate. I'm pretty sure you press the left one first (do not need to hold down) then hold down the opposite side's lever and push forward and down on the handle of the pram. If this doesn't work try pressing the levers in the opposite way first. Originally the pram would have had stickers "1" and "2" on the levers to dirict you how to fold. If in Oz look up Karisles on google and follow the prompts to download instruction manual.

put the stroller on kitchen table one person work the levers and have a another person watch the release part to see why it not working right then adjust as needed

Standing behind the stroller when you look down towards the basket, look along the frame, just above the rear "step" on the right side you will see a plastic lever that usually has the number one on it, step on it. On the other side you will see an identical lever that usually has a number 2 on it, step on it, while holding it down with your foot, pull up slightly on the handle bar then push down and back to you at the same time. The stroller will fold and you lock it in place by taking the oblong shaped rings attached to the handle bar and hooking them over the "pegs" on the side of the stroller near the bumper bar.

I read the answers written here and I can see why some people are still confused. So I will try to break it down into steps:
1. With your foot press down on the lever numbered 1 at the bottom of the stroller. This lever holds in place.
2. With your foot press down on the the lever numbered 2 at the bottom of the stroller. Hold this lever down with your foot because it does not lock in like lever numbered 1.
3. While your foot is still pressed on lever number 2, hold the handle bar with both hands and **** it forward. This step is rather tricky. So think of it as punching both hands forward horizontally while holding the handle bars.
At this point the stroller will come apart and fold. Now if you see that the stroller is stuck in position and does not fold or comes apart only with a lot of force then you have to oil the joints. Use WD-40 and spray it on the joints on the side of the stroller located right below where it say "PegPerego" on the body of stroller. That is where the joint where the stroller folds is located.
Hope this helps.

hi I think I could help I bought a bertini shuttle as well if you stand behind the pram on the right run your hand down the right side of the hood there is a push up lever there mine is grey ok you need to push the grey? lever but also on the left and right there is a black lever you must push up al together hope this helps good luck from debbie