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Have a look at the steam holes in the bottom, they should be nice an clean with no blockage. If they are blocked up you will need to remove the calcium buildup inside the iron. Get some LimeAway at HDepot, pour it into the water reservoir, let sit overnight. Next day turn the iron on and try steaming on some old papers covered with an old rag or towel, once it starts working steam for a few minutes, then unplug, drain it, put in clean distilled water and flush it out until the steam comes out clear. Use distilled water not tap water, it has much less mineral content and will be less likely to plug it up. Most pharmacies and Walmart sell distilled water. ! gallon about $1.25.
I have had several do this after many many years of use. I did not find a fix but ended up buying a new model. If you do not need to use the steam function, you can still use it. Might want to use a spray bottle with water to add the steam the old fashion way.
If less than year old it is under warranty. Otherwise the heater element may be open. If you take to small appliance store for repair it might cost more than a replacement.
I have one of these and have been battling the leak problem for years. I'm a stubborn mechanical engineer and I'm bound and determined to fix this, when in fact I should just buy another, different, iron.
The problem is then 'handle'. Built into the handle is the water tank. The water tank is made from two pieces which are then glued and screwed together. Think of taking a coke bottle, cutting it in half, and then gluing it back together. Now you see where the problem comes in... the glue they use isn't up to the task, or the heat... or the pressure... is causing the tank to leak somewhere / everywhere.
I have disassembled this several times, meticulously scraped out the old silicone, and tried several different types of silicone to re-seal. So far it always fails. It's good for a while, but maybe a couple months, before it starts leaking again.
Conclusion... BAD DESIGN. Very disappointing, because in every other respect I like this iron better than any I've ever owned.
It sounds like the iron that I had about 8 years ago. I would return it before the warranty runs out and get your money back. I would recommend a phillips G4430. you will love it
Make a solution of half water and half white vinegar. Fill up your iron and get it good and hot then let it sit a couple hours. flush out and repeat as necessary. Hope you find this helpful. Please give me a fixya rating If this works for you. It works very well as long as it is not completely filled with scale. Once you have it
good and clean By a gallon of bottled water at the market and use that for your Iron and you will never have a scale problem again. I learned how to do this 20 years ago from a 80 year old woman from england. If it is really bad you can up
the vinegar concentration but do not go higher than 2 cup to 1.
George
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