So I moved the files around trying to get Redemption to find them. Now that I've read the directions (I know, I'm an idiot) I realized that I needed to repair the catalog. I've tried to put all the folders back where they were originally but I doubt that I've succeeded since I still can't repair the catalog or find any stores or snapshots. Can anyone tell me how to restore my backup...I'm getting pretty desparate. thanks.
It's not your fault. The company should never have rushed this software to market to lock people's files up in their proprietary format without us being able to unlock it. This is poor project planning, plain and simple.
They need to release an upgrade that allows us to unlock the data from their proprietary format. Easy as that. We shouldn't have to suffer for their negligence.
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