Question about GE 25836 Cordless Phone

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Can't call long distance with new phone

I bought a new phone a couple of months ago and am unable to call any long distance numbers. Local calls are fine, toll-free calls are fine, but when I try to call long distance I get an error message telling me call somewhere. I called the number it's the GE place, but there is no real help there. It's all automated crap and there aren't any real people. HELP!

Posted by Elaine Tobias on

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Anonymous

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  • 274 Answers

Suggest you check with your phone company first. Many areas now require you to sign up for "long distant calling plan" before you can call "long distance".

Posted on Jul 16, 2007

  • Anonymous Jul 17, 2007

    I downloaded the manual for your phone. What exactly are you doing when you call long distance? Key stroke for key stoke would help.

    First, are you dialing a "1 (one)" before the Area Code? or trying to dial from the phones memory? Because the instructions only say to insert the Area Code.

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Phone adds #1 to local calls in caller ID
talk with your service provider
if the number 1 is placed before a local number then logically when calling that number, the number would be recognized as a local number and be charged as such
Form what you say , if the number was from a caller in a different state and the number was prefixed by say 6 then the system would recognize that as a long distance call
again talk with your service provider and if accurate contact your state governor or senator and make an issue of the law requiring the prefix number on caller id

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you probably got a number for a different city in the same area code, maybe they didnt have numbers for your city?

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