I have this crockpot and I just used it three times and all three times dinner burned. I put it on low to cook all day and it cooks on high. I put it on warm and it still boils. I just shut it off to cool and went back to get stuff out and it was still hot after an hour so I unplugged it. I thought this was a good crockpot but not now. What can I do? I don't have the receipt.

High is fine unless you want to cook it all day. Just check on it every half hour or hour.

yes but put it on a low heat. it will take a long time but if the heat is high it wont cook through and just burn the foil

Most crockpots have only two settings: low and high/heat. Use the high/heat setting for dishes that will cook in 2-4 hours. The low setting is for your "all day" cooking, typically 6-8 hours.

Hope this helps.

turn crock pot a little more down wile cooking and add a little more water to what your cooking with a little oil to the water.

Your crockpot heat unit is overheating. Return it to the store you purchased it at or contact the manufacturer. My Rival did that and I contacted the company and they sent me a new one.

I also have a Ronson slow cooker.

Instructions from the book read as follows:
- On setting 1 (low), the slow cooker can operate all day and night if required.
- When set to 2 (high), it is very much like a covered pot on the stove. Foods will cook in half the time required for 1 (low).
- When set to auto, the slow cooker will cook on 2 (high) until the food reaches a pre-set temperature, then switches to 1 (low) and maintains a constant slow cooking temperature. Auto is the ideal setting for someone leaving the house for the whole day as most food will cook for 8-9 hours and be ready to serve when they return.

I always use the auto setting, unless I don't have as much time, and will then use setting 2.

It seem you may have cooked it too long... also one MUST keep an eye on the liquid level at least a few times during the cook. If you need this long a period it is suggested that you not use HIGH for all that time, try High for like 3 hours and the rest at simmer.

no 0=off........1=low.........11=med..........pot=high,cook ......

HI BETTE...I USED THIS ITEM FOR THE 1ST TIME TODAY...I DECIDED TO TRY IT AT A TIME WHEN I WOULD BE HOME TO OBSERVE THE PROCESS...I USED THE FROZEN BANQUET CROCKPOT CHICKEN WITH POTATOES, VEGGIES & SAUCE FOR MY 1ST EXPERIMENT...INSTRUCTIONS : SET ON LOW FOR 8-10 HOURS...AFTER LESS THAN 4 HRS, THE SAUCE WAS BURNING/STICKING TO THE SIDES OF THE CROCK POT AND THE VEGGIES WERE MUSH...IT WAS BUBBLING UP LIKE IT WAS ON THE HIGHEST SETTING ON THE STOVE TOP...I CALLED RIVAL ( 800.323.9519 ) AND SPOKE TO MARIO IN CUSTOMER SERVICE...HE DID SOME EXPLAINING ABOUT THE HEATING ELEMENTS BEING ON THE BOTTOM AND THE SIDES OF THE HEATING BASE AND SUGGESTED TO CUT ALL SLOW COOKER RECIPE TIMES IN HALF, INCLUDING THE RECIPE BOOK THAT CAME WITH THE CROCKPOT...I'M GOING TO TRY THIS AGAIN WITH ANOTHER FROZEN BANQUET CROCK POT PRODUCT ($6.00) , I'LL REDUCE THE COOKING TIME AND INCREASE THE ADDED WATER...I'M NOT GOING TO USE AN EXPENSIVE CUT OF MEAT UNTIL I GET THE HANG OF THIS "SMART" POT...I'VE ALWAYS USED THE OLD FASHIONED TYPE SLOW COOKER WHERE IT WAS SLOW EVEN ON THE HI SETTING !!! GOOD LUCK, VALERIE M. 1/11/07