kawasaki PVS-10921 Portable DVD Player Logo
Posted on Nov 27, 2008
Answered by a Fixya Expert

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Kawasaki PVS 10921 lines in screen

As soon as the Kawasaki PVS-10921 portable dvd player is turned on, there are lines on the screen. Putting in a dvd - the sound works fine but the picture is still scrambled. There are no adjusting or setting knobs... what will fix this? Thank you!

  • brassring Nov 29, 2008

    Answer received: check settings and make sure your player is set to play NTSC AND NOT IN PAL MODE

    There are NO buttons that allow settings or changes that we have found. There is the on/off, ports to plug into and the normal/wides screen switch. If it is something accessed from the menu that won't help as we can't see the screen.

  • brassring Nov 29, 2008

    Yes it happens on all DVD's - including ones that have been played on this player before.

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  • Posted on Nov 29, 2008
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Hi and welcome to FixYa,

Sorry to be the bearer of bad news but it would seem that the unit's LCD screen is defective. Thought it is still possible that it could only be loose connection of the flexible cable that connects the screen to the video interface, more often than not this symptom would require replacement of LCD screen.

Just a start, do postback how things turned up or should you need additional information. Good luck and Thank you for using FixYa.

  • Anonymous Dec 04, 2008

    Hi again,



    Any updates or developments so far?





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  • Posted on Nov 29, 2008
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Sounds dvd is bad, check some other dvds.

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  • Posted on Nov 27, 2008
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Hello Brassring,

The DVD mode may not be selected to match the region of the DVD, try slecting DVD on AV IN/DVD switch. Also

Here is a hack to allow you to have the plyaer region free

this will unlock your dvd player
Turn on
open tray
press 3597 on remote
use arrow to select region code
region 9 and player will be region free
press enter
press menu
now region free


Please post back to let me know how it worked out for you.

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  • Posted on Nov 27, 2008
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Happens on all dvd's ?
might also want to check the format (US use NTSC)

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Check settings and make sure your player is set to play NTSC AND NOT IN PAL MODE

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  • Posted on Nov 27, 2008
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Unplug the device from the main power cord.remove all the external wires connected from the player.then again reconnect it properly.also check out the disc in another player.or another disc in the same player.

  • Anonymous Nov 27, 2008



    Step1Try inserting a different DVD. The problem could be your DVD and not your portable DVD player at all.

    Step2Check for sound. If you can hear the movie but do not see the picture, the problem could be the connection from the base to the screen. If you can see the wire on the back of your unit, try removing it and replacing it to make sure that it is completely connected. The wire should have a lock/unlock feature like a phone cable.

    Step3If the screen is still completely black, try using RC cables to connect your portable DVD player to a standard TV. If a picture appears on the TV, then you know that the problem is with your DVD player's screen.

    Step4If your screen flickers and seems to turn off and on, the problem could be the battery. Try plugging your portable DVD player into the wall socket. If the DVD player works while plugged in, try replacing the battery. If plugging it into the wall does not seem to help, than the problem might be a faulty screen. If this is the case, than your best option would be to purchase a new screen or a new DVD player.

    Step5If you have any permanently black spots on your screen, these could be dead pixels, which cannot be fixed. Your options are to live with them, purchase a new screen or purchase a completely new portable DVD player. White flickering spots or colored spots could be "stuck" pixels, which can sometimes be fixed. To try to fix a stuck pixel, power off the player, gently press a damp soft cloth to the area with the stuck pixel, then turn the player back on and release the pressure. Repeat if needed.

    Step6Look at the Web site for your DVD player’s manufacturer, and see if there's a troubleshooting section that gives you any additional ideas.

    Step7Try contacting the store where you purchased your portable DVD player. The store may have some more troubleshooting ideas for you, or could possibly give your some estimates on getting your portable DVD player fixed.

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