Apple iPod nano 4 GB Silver (3rd Generation) appears that the pause button is stuck on a song and we cannot get the ipod to do anything. [email protected]

If your iPod only shows an Apple logo and doesn't start up, click here:

The Apple support web site (click here), has the procedure to reset your ipod Nano.

The ipod nanos the smallest product in the Apple iPod line. The fourth generation Nano comes in two different capacities, each capable of holding thousands of songs.

Capacities
1. The fourth generation iPod Nano comes in 8 GB and 16 GB models. The 8 GB version can hold 2,000 songs, and the 16 GB version can hold 4,000 songs.
Tips
2. Song capacity estimates are based on music encoded in Apple's proprietary format at a standard, average bitrate. The higher the bitrate, the better the quality. Songs deviating from Apple's standard (for example, CD-quality music or high bitrate MP3s) will use more disk space.
History
3. Nano's predecessor, the iPod Mini, was released on January 6, 2004, and was available with a 4 GB hard drive. The Nano was first released on September 7, 2005, and was the first iPod to use flash memory. It was first available in 2 GB and 4 GB versions. The fourth generation Nano was released on September 9, 2008.
Size
4. The fourth generation iPod Nano is 3.6" tall and 1.5" wide.
Video
5. The third generation Nano, released on September 5, 2007, was the first Nano to feature video playback. Storing videos on Nano can dramatically reduce the amount of songs it can hold.

If u hold down the center button and the play/pause button at the same time the ipod will restart. Trust me I had the same issue before on my 30GB Ipod Video

Mary

Switch the hold on and then off again and then hold the menu and select button at the same time until you see the apple logo.

This should reset the Ipod.

You need to reset your ipod. Flip the hold switch on then off, then press select button and menu button at same time. Hold for 10 seconds or so. Ipod should shut off and reboot to apple screen. If this doesn't work first time try again. This should solve any stuck screen problems. Mine was stuck on pioneer screen and this operation fixed it.

again use the warrenty and trade it in but make backup files of your songs first.

Do these videos you are trying to transfer play in Quicktime?

First make sure your hold switch isn't on. It's on the top or bottom and slides back and forth. It needs to be switched to the left. Once it is to the left, here's how you reset:

You can reset your ipod by holding down the menu and select (round button in the center) buttons down for at least 10 seconds. You'll see an apple logo flash, that's when you stop pressing the buttons. It will shut off, then back on.

Try resetting the ipod, this usually works. As follows: How to reset iPod To reset an iPod with a Click Wheel, including: iPod nano (3rd generation) iPod classic iPod (5th generation) iPod nano (2nd generation) iPod nano iPod with color display (iPod photo) iPod (Click Wheel) iPod mini iPod mini (2nd generation) Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.) Press and hold the Menu and Center (Select) buttons simultaneously until the Apple logo appears, about 6 to 8 seconds. You may need to repeat this step. Tip: If you are having difficulty resetting your iPod, set it on a flat surface. Make sure the finger pressing the Select button is not touching any part of the click wheel. Also make sure that you are pressing the Menu button toward the outside of the click wheel, and not near the center. If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep. To reset iPod, iPod (scroll wheel), iPod (touch wheel), and iPod (dock connector) Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.) Press and hold the Play/Pause and Menu buttons simultaneously until the Apple/iPod logo appears, about 6 to 8 seconds. You may need to repeat this step. If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep. If you are still unable to reset your iPod, use only one finger from one hand to press the Center (Select) button, and one finger from the other hand to press the Menu button. When you reset iPod all your music and files are saved, but some customized settings may be lost. Date and time is preserved (unless the iPod reset itself because it had no power and then was reconnected to power). Other customized settings, such as Bookmarks, On-The-Go Playlists, Shuffle, Backlight timer, and so forth are preserved from the last time the hard drive turned on. Good luck, and I hope this helps.