Microwave is locked up. Says Lock on screen and cannot get it to go away after hitting Clear several times. How do I get it off "lock" status?

The child lock has been enabled on the microwave. To disable the lock, press and hold 0 until the Locked message disappears from the screen. To set the Lock, press Stop/Clear (to clear the display) and then press and hold the 0 pad until the phrase Lock appears and you hear two beeps.

The manual for the microwave is available here: http://shared.whirlpoolcorp.com/product_literature/search_results.jsp?searchTerm=JMC8130DDS&siteCd=JA_EN_US&userType=Consumer . The direct link to the manual is http://www.kitchenaid.ca/assets/pdfs/literature/Use%20and%20Care%20Guide%20-%208112P218-60.pdf .

I hope this helps.

Cindy Wells

This is likely the CHILD LOCK feature of your microwave whish is engaged.

Try holding down the CLEAR / OFF button or the RESET button for 5 seconds in order to disable it.

Since you did not provide a model number, you will have to check your own User's Manual for the exact detailed instructions if required.

Good luck.

The Child Lock prevents unwanted oven operation such as by small children. The oven can be set so that the control panel is deactivated or locked. To set, touch CLOCK, the number 1 pad and then touch the START pad and hold for 3 seconds. Should a pad be touched, will appear in the display. To cancel, touch CLOCK, the number 1 and STOP/CLEAR pads

The child lock is on. Turn off the lock by pressing and holding 0 until the word Locked disappears.

To turn on the lock, press Stop/Clear and then press and hold 0 until the phrase appears.

The manual for the Jenn-Air JMC8130DD is available from http://shared.whirlpoolcorp.com/product_literature/search_results.jsp?searchTerm=JMC813&siteCd=JA_EN_US&userType=Consumer .

I hope this helps.

Cindy Wells

The first thing I would suggest is a hard reset. Unplug the unit for a minute or so. Then plug it back in, set the clock and try again.

If it is still locked or goes into lock mode by itself, the "clear" key on your keypad may be shorting.

Here's how the child lock works on model FMV145:

Child Lock-Out
You may lock the control panel to prevent
the microwave from being accidentally
started or used by children.
To lock or unlock the controls, press and
hold CLEAR/OFF for about three
seconds. When the control panel is
locked, an "L" will be displayed to the
extreme right.

You can find your manual here.

If you think the controller or keypad may have failed, see us here or order parts here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Howdy:) Try this:

Microwave - Explanation of the Child Lock Out Feature
Many microwave control panels can be locked to prevent accidental use or access by children.
There are two different ways to lock the control panel:
1. Press and hold the CLEAR/OFF pad for 3 seconds. The display will show "LOCK" and then revert to the time of day.
A small "L" will appear in the corner of the display as a reminder that the control panel is locked. If anyone tries to use the microwave, the display will show "LOCK".
2. On some models, press and hold the 5 and 7 pads simultaneously for 3 seconds.
To unlock the control: Repeat the procedure which was used to lock the control. (Press and hold the CLEAR/OFF pad for about 3 seconds or hold the 5 and 7 pad simultaneously for 3 seconds.)
Farmerbear at FixYa.com

Got you covered. Here you go:

Microwave - Explanation of the Child Lock Out Feature
Many microwave control panels can be locked to prevent accidental use or access by children.
There are two different ways to lock the control panel:
1. Press and hold the CLEAR/OFF pad for 3 seconds. The display will show "LOCK" and then revert to the time of day.
A small "L" will appear in the corner of the display as a reminder that the control panel is locked. If anyone tries to use the microwave, the display will show "LOCK".
2. On some models, press and hold the 5 and 7 pads simultaneously for 3 seconds.
To unlock the control: Repeat the procedure which was used to lock the control. (Press and hold the CLEAR/OFF pad for about 3 seconds or hold the 5 and 7 pad simultaneously for 3 seconds.)
Microwave - Explanation of the Child Lock Out Feature

Many microwave control panels can be locked to prevent accidental use or access by children.

There are two different ways to lock the control panel:

1. Press and hold the CLEAR/OFF pad for 3 seconds. The display will show "LOCK" and then revert to the time of day.
A small "L" will appear in the corner of the display as a reminder that the control panel is locked. If anyone tries to use the microwave, the display will show "LOCK".


2. On some models, press and hold the 5 and 7 pads simultaneously for 3 seconds.


To unlock the control: Repeat the procedure which was used to lock the control. (Press and hold the CLEAR/OFF pad for about 3 seconds or hold the 5 and 7 pad simultaneously for 3 seconds.)
That info is from GE

Hope that does the trick.
Regards, Farmerbear at FixYa.com






























Microwave - Explanation of the Child Lock Out Feature

Many microwave control panels can be locked to prevent accidental use or access by children.

There are two different ways to lock the control panel:

1. Press and hold the CLEAR/OFF pad for 3 seconds. The display will show "LOCK" and then revert to the time of day.
A small "L" will appear in the corner of the display as a reminder that the control panel is locked. If anyone tries to use the microwave, the display will show "LOCK".


2. On some models, press and hold the 5 and 7 pads simultaneously for 3 seconds.


To unlock the control: Repeat the procedure which was used to lock the control. (Press and hold the CLEAR/OFF pad for about 3 seconds or hold the 5 and 7 pad simultaneously for 3 seconds.)
Microwave - Explanation of the Child Lock Out Feature

Many microwave control panels can be locked to prevent accidental use or access by children.

There are two different ways to lock the control panel:

1. Press and hold the CLEAR/OFF pad for 3 seconds. The display will show "LOCK" and then revert to the time of day.
A small "L" will appear in the corner of the display as a reminder that the control panel is locked. If anyone tries to use the microwave, the display will show "LOCK".


2. On some models, press and hold the 5 and 7 pads simultaneously for 3 seconds.


To unlock the control: Repeat the procedure which was used to lock the control. (Press and hold the CLEAR/OFF pad for about 3 seconds or hold the 5 and 7 pad simultaneously for 3 seconds.)

The control lock shuts down the control panel pads to avoid unintended use of the microwave oven. To unlock/lock control, the microwave must be in standby mode, touch and hold stop/clear for 3 seconds until one long tone sounds and the display clears to show an outline if the display area. Repeat to unlock control, and return display to the time of day, if any pad is touched while the control is locked, there will be no response from the microwave oven. hope this helps.

To UNLOCK it, press Stop/Clear 3 times.
To LOCK it, press Start 3 times.

You can download your owner's manual here:
http://techdocs.panasonic.co.uk/GetDoc.aspx?did=125787&fmt=pdf&lang=en&src=3

We're happy to help and we appreciate your thoughtful rating of our answer.

On the R1490-series, you press Custom Help > "1" > Stop/Clear to turn the child lock off.

This may work for you, or press Custom Help and look for a lock option.

If your model does not have a Custom Help button, please reply back with your exact model.

We're happy to help and we appreciate your thoughtful rating of our answer.