Top 20 Windchaser WDH928 Dehumidifier Questions & Answers

It sounds like something is in the fan or has it to be come unbalanced. It appears not to be moving enough air. It is also possible it is the compressor. You will know as you get into it.

It is normal for a dehumidifier to discharge warm air. A dehumidifier is really an air conditioner - a fan blows humid room air across a cold fin coil that causes the moisture to condense on it and drip into a container - thus cooling AND dehumidifying the air. The cool air is blown over the warm coil and discharged out the back. A dehumidifier WILL normally increase the temperature of the room it is in. You can do the same thing with sitting an A/C unit on a stool in a room. Room air will be drawn in, cold air will come out the front, hot air out the back and water will drip on the floor. And, the room will get hotter, due to what is called "heat of compression" even though you're running an A/C unit.

I hope it's not terminal, as Windchaser is no longer in business. Remove and check the top of the water collection bucket for a float valve. It may be stuck in the "UP" position. If it is, jiggle the arm to make it return to the "Down". While you have the bucket out, look inside the bucket holder. On the rear wall of the holder you should see the bucket removal safety switch. It should look like a plastic trigger switch. With the unit ON, activate the switch with your finger. If the unit does not turn ON, then the switch is at fault. If it turns ON, then the bucket was not making contact with it, when it was last reinstalled. Reinstall the bucket "squarely" from top to bottom into it's holder. Making sure that it does not tilt down at the bottom when installed and makes contact with the switch.

If the unit did not turn On when you tried to activate the Bucket Removal Safety Switch, it's time to start shopping for a new dehumidifier. As there are no parts available for Windchaser units.

I hope this helped you to troubleshoot and solve the problem. Thanks for choosing FixYa.

Lynn, there are 5 basic, yet solvable reasons for what you described. Please pay particular attention to numbers 1& 2..

1. The humidity extraction level is set to HIGH. Lower it to 32-35%. If yours is an analog unit
set the control knob to Maximum.

2. Air intake filter is dirty or clogged. Turn unit OFF, & Unplug the
Unit, before removing to inspect & clean it, if necessary. If washed,
allow filter to completely dry before reinstalling. DO NOT operate
the unit without the filter.

3. Obstructed air flow. Maintain a minimum of 12 to 18" of clear air
space around the entire unit.

4. Cooling coils are dirty and need to be cleaned. Use warm water & dish washing liquid to
clean the coils. Rinse and wipe dry. Apply a light coating of WD40 to the coils.

5. Ambient air temperature at floor level is between 40 - 60 degrees.
dehumidifiers do not work well between those temperatures
(Unless, you have a Low Temp Unit). This applies mainly to
where the air temperature at floor level is colder than at shoulder level
in basement applications. Raising the unit up off the floor,
onto a sturdy table, counter top, etc, that can handle the weight
of the unit, plus a full tank of water, will usually resolve this
problem.

If none of the above solves the problem, it may be a case of the compressor needs to be recharged with refrigerant gas or that the humidity condenser sensor has failed. These things usually occur in units that are 5 years old or older. It's rare in a unit younger than that. But, it can happen.

I hope the above helped you to troubleshoot & solve the problem. Please let me know and thanks for choosing FixYa.

Hi,

First, make sure the humidistat isn't set too high by adjusting it to the lowest humidity setting and running it again. Next, test the dehumidifier by placing it in a closed bathroom with a hot shower running. If you don't see water collecting in the unit after several minutes, turn the unit off and clean all dehumidifier filters and coils. If, after adjusting the settings and cleaning the unit, you still don't see water collecting, you may have a refrigeration issue. This situation will have to be addressed by a qualified technician.

Take care.

If the room temperature is close to 60, the coils may be frozen (completely encased in ice). If this is the case, move it where the water can drain off - about 1 gallon which may NOT run into the drain bucket.
I out mine over the floor drain.
Turn off and it will defrost over night.
Only specially made dehumidifiers work below a room temp of 60 degrees (the temp of a basement in winter).
Does it need to be running? A digital humidity sensor from Radio Shack is cheap and may tell you the humidity is OK - only 50% or less.

yes, that is what the knockout port was designed for. Make sure the hose you get does actually thread onto the hose connection port before you punch out knock out. The hose should be a standard garden hose connector.

Drain the water tub

Sounds like the float valve inside tank may be stuck in closed position. Calcium buildup is very common. Good luck Juliana. Unplug and empty tank of any water and look for the float valve it should be near top of tank. Use a small bucket and mix vinegar and water and brush. Scrub that valve. Clean it up

Hi,

Here is a tip that I wrote that will help you understand why and what you cando with a dehumidifier that ices up.

Dehumidifier is Freezing up and not working

heatman101

Hi,

Bingo!! That is one of the Best Air Exchangers other than Honeywell which is Quite a Good Product too.

It is Important that you should have a Better Air Exchange System.Read below, that would give you a better Picture of Importance of Air Exchange System :-

http://www.airdetectives.ca/air_exchangers.html

Let me know, if needed further assistance.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!

Clean the air filter of dust and debris. https://www.google.com/search?q=Idylis+dehumidifier+with+pump+getting+an+E2+code ..

There could be several reasons why you're finding an oily liquid underneath your Ebac15 dehumidifier: Refrigerant Leak: If the dehumidifier is leaking refrigerant, it could result in an oily substance pooling underneath. Refrigerant leaks are often accompanied by an oily residue1\. Compressor Issue: A malfunctioning compressor can cause refrigerant leaks and result in an oily substance accumulating underneath the dehumidifier. Condenser Coil Leak: If the condenser coil is damaged or deteriorating, it may lead to refrigerant leaks and the presence of oil underneath the dehumidifier. Internal Component Failure: Internal components such as seals or tubing may degrade over time, leading to leaks of refrigerant or oil. Improper Handling During Transport: If the dehumidifier was tilted or handled roughly during transportation, it could have caused oil from the compressor or other internal components to leak. Given the potential hazards associated with refrigerant leaks, it's advisable to discontinue the use of the dehumidifier and consult a professional technician for diagnosis and repair.

The Units are made in the Far East and are often sold under different maker names but retaining all or part of the model number. Here is the manual sold by Evantair. It has a compressor.https://www.manualslib.com/manual/1016879/Evantair-Wdh-816eah.html#manual..

Can you give a little more detail about the problem? Is it turning on? Is there just no water collecting?

'make model (what it is)' first 3 words in every question please. You could have three issues. 1. a drain plug not removed 2. an airlock 3. a blockage caused by biofilm gunk. Nasty stuff. Try blowing air UP the drain hose. ..

I would check the position of the sensor and make sure it is clean and free from debris.

Question edited for a lot more clarity, add maker, fix English. It sounds like a refrigeration issue like low gas. There are various idea here, but you probably need to drop it off at a refrigeration service centre. https://www.google.com/search?q=gd2005+dehumidifier+starts+and+stops+working ..

Not listed.... ck here..... https://www.cpsc.gov/Recalls/2023/Gree-Recalls-1-56-Million-Dehumidifiers-Due-to-Fire-and-Burn-Hazards-Reports-of-At-Least-23-Fires