20 Most Recent Windchaser MDH-W Dehumidifier Questions & Answers

Take out the water tray as if you were gong to empty it.
Take it all the way out.
Now you should see the filter tab just sticking out, above the water trap access compartment.
Slide it down and out. (Hold the tab and pull down firmly) it should slide out.
Hope this helps

Windchaser MDH-W... | Answered on Feb 10, 2014

i assume you have a humidifier and not a DEhumidifier? putting water in a dehumidifier defeats the purpose. it should remove the water from the air. don't fill the tank on the bottom. empty it. as for the filter, just use a vacuum across the front fins to remove the dust.

Windchaser MDH-W... | Answered on May 15, 2012

Unfortunately, Windchaser has been out of business for about 6+ months and replacement parts are like looking for a needle in a haystack. However, I suspect that a small appliance repair shop can help you. As they stock or can order interchangeable cords for appliances like yours. If you plan on this being a DIY project, write down the color coding of the wires of your defective cord and where they are connected, before disconnecting it. This will save a lot of head scratching, when you install the new cord.

I hope this helped you and thanks for choosing FixYa.

Windchaser MDH-W... | Answered on Aug 22, 2011

The float valve sensor in the bucket is either stuck in the down position or has broken entirely. Accessing the interior of the tank is the only way to know. I would recommend that you use a continual drain hose, but that is not recommended, as the coils need some water in the tank to cool.

The real downside is, that Windchaser has been out of business (phones disconnected, website down, etc) for several months and parts are extremely had to find.

I hope I was of some help to you. Thanks for choosing FixYa.

Windchaser MDH-W... | Answered on Aug 15, 2011

Sorry to hear that your dehumidifier is not working! Here is a link for the manual, its a pdf so make sure your computer can read these types of files.
Hope this helps James

Windchaser MDH-W... | Answered on Apr 05, 2011

Sounds like the float valve inside tank may be stuck in closed position. Calcium buildup is very common. Good luck Juliana. Unplug and empty tank of any water and look for the float valve it should be near top of tank. Use a small bucket and mix vinegar and water and brush. Scrub that valve. Clean it up

Windchaser... | Answered on Jul 14, 2016


Here is a tip that I wrote that will help you understand why and what you cando with a dehumidifier that ices up.

Dehumidifier is Freezing up and not working


Windchaser... | Answered on May 27, 2011


Bingo!! That is one of the Best Air Exchangers other than Honeywell which is Quite a Good Product too.

It is Important that you should have a Better Air Exchange System.Read below, that would give you a better Picture of Importance of Air Exchange System :-


Let me know, if needed further assistance.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!

Windchaser... | Answered on Jan 31, 2010

Your humidistat is stuck in the "on" position. Probably need to replace it.

Dehumidifiers | Answered on Jan 31, 2020

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