Lenovo 3000 Y410 Laptop - Page 6 - Answered Questions & Fixed issues

First of all, try to put other empty disc(or other disc, which contains data) in your dvd rw. See if it detects your CD. If it detects that means the problem is with your empty disc. If the computer an't detect your disc, go to Control Panel and see if any device has yellow mark. Make sure that drivers for your devices of your computer are installed correctly. If some device has yellow mark, that means you need to install drivers for this device.
If the problem continues, go to http://support.microsoft.com/mats/cd_dvd_drive_problems/en-us
for additional information.

Hi...
The best thing to try 1st,remove the battery and use just the power adapter,as this will power the laptop up,
If the laptop stays on with no problems,then yes it certainly looks like your battery,but if it still gives you problems then it can only 1 of 3 things...
1,The power adapter,even if the charge light is on it may be faulty due to evey so often it may have a drop in voltage......
2,The charging port going into your laptop,may be coming detached from the motherboard,try wiggling the end of the power adapter going into your laptop....but only slightly...and just look at the bottom right hand side of the screen,to see if the charge connection change,s if it does then you will need another charging port......
3,It may be a charging issue with the motherboard,charging the battery....but this is quite rare,,,but still possible...but once you have removed the battery and followed the 2 top resolutions then you should have a better idea what the problem is..

Hope this helps...if it does great and please take the time to rate this...
Regards

Welcome to Fixya

First of all this model of laptop does not support Windows 7 drivers. If you go to lenovo site the latest drivers made for this computer is for Vista 32 bit only. You may try using the vista driver is you are using Windows 7 32 bit. Try to enable the webcam by pressing Fn + Esc key.

Let me know if you have further questions.

Thank you for using Fixya! If you need further help, reach me via phone at https://www.6ya.com/expert/elixirjose_00375ea24bd8141b

Hi Anujpatiyal,

Please be informed that the manufacturer of this particular machine only released drivers for windows XP and Vista 32bit. You can go directly to this link for your reference.

Hope it may help you.

Thank you for using FixYa.

Hi alamgir_zett,

The reason why you are not getting sound and cannot use web cam is because of missing drivers. Please be informed that for this specific machine, Lenovo only released drivers which are compatible for Windows XP and Vista 32bit. Kindly visit this link for your reference. DRIVERS

If you'd like to use again the sound and web cam of your system you need to restore the system to it's factory settings. I have provided a link that you can go to for the process. Click here.

Hope it helps.

Thank you for using Fixya.

Go to Lenovo website go to support driver download and install the audio driver for windows 7.

Hi Bhuvnesh147,

You might be wondering why the touchpad has stopped working after installing the Linux OS. The reason behind that is a missing driver. Based on the official support download site they only released drivers for windows for this specific machine. Please visit this link for your reference. Just go to the camera section then check the applicable OS. The only solution for this one is to install again the original operating system that came with your computer so the camera would work again. If you're planning to restore the system to the default factory setting, OKR is one of the best way to do that. The One Key Recovery is one of the feature of your system that you can use on restoring the system to its original state. Just in case that you wanted to perform OKR just visit my tips below for the steps and guidelines.

Tips: How to process OKR.
http://www.fixya.com/support/r8582118-restore_lenovo_computer_factory_settings

Hope it helps.

Thank you for using FixYa.

Hi Nakulpant85,

The problem that you are encountering right now is due to a software failure and malicious software. The easiest way to deal with this problem is to restore your system back to the factory setting. Your computer has a One Key Recovery feature that can restore back the system to the initial state in just a few minutes. If you ready to process the OKR, please click the link below to view my tips for the complete guide and instructions.

Tips for OKR:
http://www.fixya.com/support/r8582118-restore_lenovo_computer_factory_settings

Hi Sweetpravi4u,

You might have a missing driver that's why it is not showing the properties and doesn't work. Here are some options that you can apply to check this issue. Just press the FN+ESC and see if it will work. Pressing the FN+ESC will activate your camera. But if no dice, just go ahead and reinstall the correct driver. You can download it here, please go to the camera section then select the driver that corresponds to your operating system. For additional steps please follow the instructions below.

1. After selecting the correct driver, please click on I agree once the pop up window appears.

2. Now save the .exe file to your desktop.

3. After downloading, install the driver then restart the system.

4. After you reboot the computer, press the FN+ESC to activate the camera.

Hope it helps.

Thank you for using FixYa.

Hi booghug,

Jumping cursor on your laptop can be fixed by any of the two options. It's either by adjusting some settings of your tocuhpad or by uninstalling/reinstalling it's driver.

Here's how:

• Go to Control Panel and then click on Mouse.
• Inside mouse properties look for the option that says, Tap off when typing.
• Put a check mark on the box before this to enable.
• Then hit on Apply then, OK. Restart your computer.

If after doing this you have noticed that you're still getting the same issue, reinstall the driver for your touchpad.

• Click on th link to get the driver for your touchpad. Y410 Touchpad Driver
• Look for Touchpad and underneath it you'll see drivers. Select the one for your operating system (ex. Windows Vista 32bit).
• Then, click on download here.
• Once the download is complete, install the driver for your Tocuhpad.
• Lastly, make sure to restart your PC id the system prompted you to.

After reinstalling the driver do again the procedure in changing the properties for your Touchpad. This should resolve the problem. Hope this helps.

Thank you for using Fixya.

Hi ajay_kawalka,

There are two things that you can check out that will help you determine what's causing the no light, no power issue on your machine. Finding out what's causing the problem will help you resolve it. You may need to check the AC Adapter and the DC In of your system. The procedure I have for you will help you isolate the concern.

• Try using other AC Adapter to your machine with the same power supply. If using other ac adapter charge your computer and turn it on then, we can say that your current AC Adapter is already defective and needs replacement. But, if after using another AC Adapter and still nothing happened then try the isolation process that will follow.
  
• You may try as well to use your AC Adapter to other laptop where it is compatible. If your AC Adapter work with the other PC then, DC In is defective or loosed. There's no power passing through it causing your machine not to charge and to turn on.

There's also a possibility that both are defective. For this issue you may contact Lenovo if your machine is still under warranty they may provide replacement for your AC Adapter and repair for your DC In. You also have the option of cosulting a service technician for repair.

Hope this helps.

Thank you for using Fixya.

Hi ravilnct77,

You may get the audio driver for your specific machine that has Windows XP operating system by clicking on the link below and follow the steps on how you can properly download it to your PC:

1. Go to Audio Driver.
2. Scroll down a little bit and then click on download here.
3. Wait until the download is compeleted.
4. Once it's complete, install the driver.
5. After the installation is done, system will prompt you to restart your computer.

Following these steps will make the download easy for you. Hope this helps.

Thank you for using Fixya.

Hi sonamwangchu,

There is a way that you can format your Lenovo 3000 Y410's system easily. And indeed this may help you address the issue of your CD ROM. With Lenovo's laptops there is a One Key Recovery button that you can use in putting back your system to it's factory settings. This will reload your operating system as well *** all the drivers for your laptop.Follow the step by step procedure below:

Reminder: Make sure to create backup copy of all your important files the before starting the process. Doing this will wipe out all your files.

Here's how:

1. Turn off the computer.
2. Press the OKR button on your laptop (It's near your power button and it has an inverted arrow on the top of it), thiw will automatically turn your PC on. Your screen will display Windows Loading Files.
3. Then, you will be directed on a page that says Lenovo One Key Rescue System.
4. Choose One Key Recovery.
5. Afterwards choose Restore from initial backup.
6.Wait until the system is done restoring your system. Finally, once the process is done, reboot the system.

Your system will now be back on it's original settings. You can start using your CD ROM again, this should fix the issue.

Thank you for using Fixya.

Hi bhardwaj_sun,

If you are not seeing the drive for your CD/DVD in My Computer it doesn't mean that it is corrupted. There are just some settings inside the Registry that needs to be changed. Deleting the upper and lower filters is an effective and tested way to resolve this concern. Please follow the step by step procedure below:

Reminder: Please be careful to follow the procedure for this might cause for your system to be messed up if not properly followed.

• Click on Start, then click Run. Type in regedit and then hit on enter.
• Expand the following HKEY_LOCAL_MACHINE > SYSTEM > Current Control Set > Control > Class >then select, {4D36E965-E325-11CE-BFC1-08002BE10318}
• On the right pane, look for the following: Upper Filters and/or Lower Filters.
• If there's any of the two, right click on them and then choose delete.
• After deleting, you may close the Registry Editor window.
• Restart your computer.

When you restarted your PC you can now check on My Computer and you'll notice that the drive for your CD/DVD is back. Now, you can start using your DVD Drive once again. This should resolve your concern.

Hope this help you.

Thank you for using Fixya.

Hi Alithenu,

Installing driver to your computer is so easy as long as we have the latest driver that matches the operating system. Based on your concern, you already installed 2 operating systems on your computer and one of them (Red Hat Linux) wont activate the Audio and Video. The reason why Audio and Video won't work using Linux is because of missing driver. Based on the official support download site of your system, they only released drivers for windows XP and Windows Vista 32 bit. Please visit this link for your reference. Just go to the Audio and Video section. The only way that you can activate the Audio and Video is by putting back the original operating system that came with your computer.

--> If you're now planning to restore the system to the factory setting, please use the One Key Recovery feature of your computer. It will bring back again the original operating system of your PC.
--> Please visit my link for the complete guide and steps for the One Key Recovery (OKR).
http://www.fixya.com/support/r8582118-restore_lenovo_computer_factory_settings

Hope it helps.

Thank you for using FixYa.

Hi Sivakumar133,

Some reasons why wifi stops working is due to corrupted driver or defective WLAN card. There are some ways on how to diagnose this problem, just reinstall the driver and configure it again with the wireless access point. You can download the WLAN driver for this particular system by visiting this link. You will notice that on the Networking Wireless LAN section it has 2 types of WLAN card, Broadcom and Intel. Just try to install the Broadcom driver because this is compatible with XP. If you're not sure what is the model of your WLAN just check it under device manager and look for Network adapter. After downloading, install the .exe file then restart the system. You can now configure again the computer to your router.

Hope it helps.

Thank you for using FixYa.

Hi raghavbacha,

Installing the software for your Lenovo 3000 Y410's web cam is easy. You can do it on your own in less than 5 minutes and I can help you with that. Just simply follow the steps below:

• Go to this link to get the software directly from Lenovo's website.
• You'll be directed on a page where you can see all the drivers and software for your Lenovo 3000 Y410. Kindly look for Software.
• Underneath you'll see the web cam software for Y410 specifically for Windows Vista 32bit Operating System.
  
• The name of the software is EasyCapture, kindly click on that.
• Afterwards, click on download here.
• Wait until the donwload is complete, install EasyCapture.
• When the installation is complete you'll need to restart your computer.

Before launching the software for your web cam just make sure that camera is enabled so press Fn + Esc. An icon of a camera will appear on the lower right side of your screen, if the one that appeared has a slash at middle of the camera it means camera was disabled so make sure to press Fn + Esc once again.

Hope this helps.

Thank you for using Fixya.

Hi srnerkar45,

The reason why the webcam of your computer wont work is because of missing camera driver. Activating the camera would be so easy if you only have the driver that is compatible with the new operating system of your PC. Based on the official support download site they only have camera driver that is compatible with windows Vista (the original OS that came with your computer). The only way to activate your camera is installing again the original OS and driver that can be found on this link. Just go to the camera section and download the file.

--> You may also try to check this link. Hope that the driver for the specified machine will run on your system. At least give it a try. Don't forget to press the FN+ESC to activate the camera.

Hope it helps.

Thank you for using FixYa.

Hi deb_chakroba,

For you to download the audio driver for your Y410 laptop, kindly click on the link I have below. It will directly lead you to the download page of the audio driver specifically for Windows XP operating system.

Audio Driver Y410 (Windows XP)

• After clicking on the link above just scroll down a little bit and click on download here.
• Wait until the download is complete, once completed, install the driver.
• Make sure to restart your computer when the computer prompted you to.

You should be able to install properly the audio driver for your audio if you follow the steps. Hope this helps.

Thank you for using Fixya.

Hi Adhikary_pin,

If you can't run the system normally and produces error c/wins/system32/wtsapi32 it is due to corrupted operating system file. There are several ways on how to to resolve this issue, either you restore the computer using Windows system restore or put back the default factory setting on it. Here are some steps on how to use the Windows system restore.

1. Turn off the computer.

2. Reboot the computer then start tapping the F8 key.

3. Now once you're in the"Windows Advanced Boot Options Menu" select the "Safemode Option".

4. Computer will then begin to start in safemode.

5. Now click [Start] point to [All programs] go to [Accessories Folder] then [System tools] and click "System Restore".

6. On the "Welcome system restore" page, click the "Restore my computer to an earlier time" option then click next.

7. On the "Select a Restore Point page", click the most recent system restore point in the On this list, click a restore point list, and then click Next.
--> A System Restore message may appear that lists configuration changes that System Restore will make. Click OK.

8. On the Confirm Restore Point Selection page, click Next and it will restarts the computer.

--> if after these process and you're still encountering the same issue, I recommend to perform One Key Recovery to bring back the factory setting of the computer.

For the One Key Recovery procedure, kindly visit my link below. You will find helpful tips and guidelines on it.
http://www.fixya.com/support/r8582118-restore_lenovo_computer_factory_settings

Hope it helps,

Thank you for using FixYa.