20 Most Recent Samsung BD-P1400 Blu-Ray Player - Page 5 Questions & Answers

Try a different DVD to see if it is the Blu Ray disc. If you still get the line, then put it on VCR, Cable, or Satellite input to see if it is the TV.  If it is the DVD, power down the unit and power back on to see if resolves itself.  If you still see the white line, then the pickup laser lens is defective meaning your player is fu.k.d up.  Take the thing back to the store for refund or exchange if your within your 30 day window and you got the receipt.  Otherwise you got to contact the manufacturer if your within your one year window.  If this thing is too old, then you got to throw it away and wait until Black Friday to score you a good deal on another Blu Ray player.  CNN says retailers are hurting for business this year so don't be surprised to see Blu Ray players retailing for $150-$200.

There is a firmware update available on the Samsung website. Try it and I hope it will play your required disc.

You can upgrade it via USB flash drive or CD.

For CD type, download this file. Instructions can be found here.

For USB type, download this file. Instructions can be found here.


If you have trouble with the links given, click here to visit the Samsung website for this BDPlayer.

if you are able, do the internet update again

Hi there, do not worry, it is saveable. All you need to do is download the firmware, burn it to a cd, and update the firmmware that way. So just to help you out because I do not know your knowledge with computers. You will need the following tools:

Here is your link to the firmware: Click Me
Here is a link to free burning software: Click Me
Here is a link to a guide from Samsung: Click Me

Good Luck,

Turk

Either get a disc cleaner if there's any scratches or remove the top of the DVD player case and spray with canned air and clean tiyn glass sensor with alcohol on a q-ti.

If it's DVD issues like scratches, oddly enough you can spread vasoline on the surface of the DVD to fill in the cracks and then wipe it clean with a dry cloth.

It often helps restore the originality of a DVD.

try to see if there are any scratches on the movie, if not please go to an electronic store, and see if they sell lazer cleaning Cd's, that should take a quick fix up!

Hi, unfortunately, this is a serious control fault and you will need to replace the main PC Board in this unit in order to restore proper functions. The stand by mode has be initiated due major IC damage across the main board(PCB).

Simply replacing this board will fix this issue.i will post a link to the actual part you will need to purchase for this repair. if you are uncomfortable with disassembling this device, i would recommend contacting Samsung for a repair ticket and a near by repair depot location in your area for this repair.

Samsung Part Number: AK92-01456A

The latest upgrade is ver 1.9. It is a downloadable ISO in zip file format. Samsung recommends Nero to burn this. Burn this to a CD-R not a DVD. I also suggest burning at a slow speed... IE 10x and trying high quality media IE .... Verbatim. 90% of the problems are related to poor quality media or too high a burn speed. This disk has to be highly accurate for it to work correctly. I've updated over 40 of these particular players.

That is because of a dirty or defective lens.

Try first using a lens cleaner disk, like the ones here.

If that does not work, the unit must be disassembled, and lense cleaned with q tips and isopropyl alcohol or cleaning solution. See below:


How to Clean the Laser Pickup Lens on your DVD Player


How to safely clean a DVD lens?


Clean DVD lens, or replace player?


Clean CD or DVD ROM lens with a brush?


Cleaning your DVD drive


How to clean a DVD player


How do I clean my DVD player optical lens isoproponol alcohol

Hi
Initially check whether you have connected properly...........try with another cables defective cable can cause this problem.....

Download ver 2.0 dated 12/24/2008 at samsung.com, unzip, burn image, update, rock and roll. It may take awhile to update.

I would highly NOT reccomend using the US version of the firmware. Samsung lists your version of the firmware as the EU version, and it should be found by following this link:
http://www.samsung.com/uk/support/download/supportDown.do?group=home%20entertainment&type=blu-ray%20player&subtype=blu-ray%20player&model_nm=BD-P1400&disp_nm=BD-P1400&language=&cate_type=all&dType=D&mType=FM&vType=L&prd_ia_cd=03020100

-Tha Mp3 Doctor

There are a couple sites I found that offer the codes for that player and the BD-P1000. I am not sure if I am allowed to post the links for those sites but the link to the site zimcloud posted is one of the places I saw it listed. You can google the model and region code and a list of sites come up.

Cheers

You may need to go to Samsung's web site and get a firmware update for your player. Blu-Ray's compatibility is not guaranteed for all disks and Samsung updates the firmware for the various players for disc compatibility on a regular basis.
I just looked on their site and I saw they have a version 2.0 update for the US and Canada. Click on the link above and it should download. You may also need to get the firmware update document for instructions. That may solve the problem.

Cheers

It may need a firmware update for compatibility with newer media. You can get the latest update here.

YOU MUST GO TO samsung site and down load the new vison for your player